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22 Ratings (82% Positive) 

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On-Time
Delivery
77.27%
Product
Accuracy
100.00%
Customer Service
Satisfaction
100.00%
David
Ordered on 8/26/2021
Excellent service
9/14/2021 3:22:52 PM

The package and item were damaged during shipment. Newegg replaced it immediately. I am very happy with the service.

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Anonymous
Ordered on 8/26/2021
bizarre shipping error
9/14/2021 8:26:36 AM

i received a tracking number that was inaccurate. somehow the item arrived days earlier than expected. normally not a problem, but this item was supposed to be a gift.

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Anonymous
Ordered on 8/22/2021
9/9/2021 10:40:07 AM

Out of NewEggs control package was damaged and needed reship from vendor Newegg contracts with.

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Anonymous
Ordered on 8/22/2021
Great customer service
8/25/2021 10:18:55 AM

I ordered a case for my OnePlus Nord N10, and FedEx botched the delivery. I sent a message to the seller here on Newegg, and they called me less than five minutes later to tell me they'd send a replacement right away. No questions asked, no hassle. I rarely deal with companies that are that responsive to customer issues, and I am glad to know that this one prioritizes customer service.

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Anonymous
Ordered on 7/17/2021
Follow through was great
8/3/2021 2:20:23 PM

We only received half of the lights at time of delivery and sent an email on the Saturday to ask about the other 2 as described in the product description. They called with 5 minutes of me sending the email and promised to send the other 2 right away. We got them that Monday! That is superb customer service. The initial half delivery was just a mistake that they were great about following up on and correcting. Very trustworthy

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