Musician's Friend was founded in 1983 by Rob and DeAnna Eastman. Newly married, the Eastmans financed the start-up with a $5,000 loan from Rob's parents and ran the business out of their suburban California garage. Eventually relocating headquarters from San Diego to a dairy barn in Southern Oregon, Rob and DeAnna, along with brother-in-law, Al Dinardi, grew the business into a prominent direct marketer of music gear.

Our first catalog was just a simple two-color flyer offering discounted guitar strings and a handful of other accessories. With a combination of hard work and intimate knowledge of the music business, things quickly changed. We were among the earliest catalog marketers of music gear and the first to focus on rock-band gear, so we experienced amazingly rapid growth.

We’ve come a long way from our dairy barn. Today we have multiple locations around the U.S. to provide quick delivery and excellent customer service. Our corporate headquarters is based in sunny Westlake Village, CA. Our two support centers reside in Salt Lake City, Utah and Indianapolis, Ind. Finally, our 700,000 ft distribution center is in Kansas City, MO.

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63 Ratings (95% Positive) 

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On-Time
Delivery
96.83%
Product
Accuracy
95.24%
Customer Service
Satisfaction
95.35%
John B.
Ordered on 2/27/2021
Very good seller!
3/11/2021 12:10:49 AM

Yes, I trust Newegg tremendously. The seller got the item to me cheaper than anyone and very quickly. It was just as described. I'm very pleased.

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David W.
Ordered on 2/16/2021
Great service
3/1/2021 3:22:02 PM

I would recommend this seller to anyone.

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Michael L.
Ordered on 2/11/2021
Will buy from again!
2/25/2021 4:14:34 AM

Great product at a great price and super fast shipping!

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Anonymous
Ordered on 1/22/2021
Glad to see Musicians' Friend selling on newegg.
2/4/2021 7:31:03 AM

I usually avoid 3rd party sellers on the marketplace unless they have great reviews. A friend of mine has been shopping with musicians friend for years and and turned me on to them a few years ago. I have ordered from them a few times directly myself and never had issues so I was quite excited when I saw them listed on Newegg. Fast shipping, and packaged well enough to avoid damage. What more can you expect?

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Robert M.
Ordered on 12/4/2020
Confused by no shipping choices.
12/16/2020 1:32:08 PM

During the checkout process I was unable to find any way to select my own shipping choices. The form appeared to allow me to specify my preference but nothing was found to allow any choice at all. Very confusing and frustrating. Otherwise the experience was wonderful.

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Jeffrey L.
Ordered on 11/14/2020
Great Purchase
11/22/2020 6:54:01 PM

Product was exactly as described. Came shipped in excellent condition with as well boxed product. Couldn't be happier! Thanks!

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Trevor R.
Ordered on 4/3/2020
Great Mic
4/16/2020 4:53:58 AM

This microphone is a godsend from above. it has replaced an outdated compression mic that was wearing down and everyone has noticed its quality. I am very happy with it.

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  • Didn't contact
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Ruthann S.
Ordered on 3/27/2020
Terrible!
4/9/2020 8:21:54 AM

I did not get what I ordered. Had to pack it up, make a trip to UPS under quarantine, send it back. They will not replace with the right item. Waiting for my refund. Very unhappy.

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Michael T.
Ordered on 3/20/2020
Amazing Microphone
4/3/2020 2:27:39 PM

You'll have to buy an audio interface for it if you're planning on using it on your computer but it's amazing. Heavier than it looks and it also does not come with an xlr cable. It is actually bigger than I imagined too

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Phillip M.
Ordered on 3/15/2020
Works well
3/26/2020 4:49:57 PM

I have a set of DT 770 pro 250 ohm bayerdynamics and this amp works very well with them.

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  • Didn't contact
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Eric V.
Ordered on 2/8/2020
Good Third Party
3/11/2020 3:54:19 PM

Shipped fast :)

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Alan W.
Ordered on 12/9/2019
12/19/2019 1:05:47 PM

Everything the best

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Anonymous
Ordered on 11/29/2019
12/12/2019 3:02:24 PM

Would recommend to other people yes

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Gabriel T.
Ordered on 8/17/2019
9/5/2019 12:57:31 PM

I still have not received my item that I purchased over 2 weeks ago. I am not satisfied with this purchase experience.

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  • Didn't contact
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Matthew B.
Ordered on 8/16/2019
Everything was good with the seller
9/1/2019 6:06:26 PM

Price was what I've seen at other sites, shipping was free and quick, packaging was good.

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Rafi B.
Ordered on 8/7/2019
I see no reviews for this seller so I felt like they deserved one
8/17/2019 5:32:36 PM

The packaging was in perfect condition, got the item I expected, and it all worked perfectly fine. I also called them before placing my order just to confirm the item was in stock, their customer service is really good, would definitely order again from Music123!

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