My Goods is an online retail store of consumer electronics, general home products, marine equipment, professional audio & video gear, sports/outdoor products and the list goes on. My Goods boasts always low prices on hundreds of thousands of name brand products. My Goods invites shopping, browsing or even simple product research! The My Goods team has always prided itself in its customer service. We understand that it is very important to the consumer that the company he or she is buying from will work diligently and efficiently to get him or her their order in perfect condition as soon as possible, so we try our best to do just that.

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2,491 Ratings (73% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
76.50%
Product
Accuracy
85.02%
Customer Service
Satisfaction
71.84%
Anonymous
Ordered on 12/17/2021
Very disappointed with customer service
1/6/2022 11:16:46 AM

This item was incorrect. I have tried to contact NewEgg and the seller multiple times regarding returning the item and havent gotten a response. Very disappointed with the customer service.

  • Yes
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  • No
1 out of 1 people found this review helpful. Did you? 
Droopy 024
Ordered on 12/4/2021
Never received correct item.
12/16/2021 11:41:04 AM

They shipped the wrong sub box. A single instead of a dual sub box. Instead of sending the correct item, they issued a refund and an apology. I later bought the same item on a different website much cheaper, so it turned out for the best.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/1/2021
Wrong item sent
12/16/2021 6:41:34 AM

The seller sent the wrong item and almost two weeks later I am still waiting for my refund. They sent me a back of 100 RJ11 jacks even though I ordered a 24 port POE injector. Seems like someone would have caught that before sending it. Worst part is, now they don't have the product I want in stock so I had to go buy it somewhere else. It has not been a good experience with this vendor.

  • No
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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/27/2021
Not correct item
12/4/2021 12:52:15 PM

The item was shipped and received in a timely manner. However, the item I received was not the one described in the listing. I have no desire to ever purchase from this seller again since the item they sent was not the one I ordered and they made no effort to contact me to offer the substitution.

  • Yes
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 10/28/2021
Delivered product as ordered
11/16/2021 10:43:54 AM

The thermometer I ordered was as promised and delivered in a reasonable time. I was a little concerned at first since the tracking number was issued but the package was not showing as handed over to the post office for almost a week. Maybe it was a post office issue since it was delivered 1-2 days after tracking said it was picked up. I'd order from them again.

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 10/7/2021
Shipping used product vs what was described on NewEgg website
10/26/2021 9:40:59 AM

Very poor shipping information Said product was sent to shipper when no action was taken Incredibly poor customer service Newegg is acting like a broker with no control on order status.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/24/2021
fine product
10/12/2021 6:43:51 AM

I had to modify it to mount into the case, factory screws were to short, fan housing was thicker than other.

  • Yes
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Anonymous
Ordered on 9/19/2021
Product arrived as described
10/4/2021 7:45:39 AM

The product arrived safely and customer service was great.

  • Yes
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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/26/2021
order failed!
10/2/2021 11:47:44 AM

i order a 4pk and i got just 3pk

  • Yes
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Did you find this review helpful? 
Bill
Ordered on 9/5/2021
9/21/2021 5:34:34 PM

The item is working very well up in my attic. Best TV signal in several years across all the major OTA stations. The shipping box arrived with some damage. Several of the reflectors had minor bends/kinks as a result. I decided to watch several youtube assembly videos because the enclosed instructions were not detailed enough.

  • Yes
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  • Didn't contact
Did you find this review helpful? 
Ronald O.
Ordered on 8/22/2021
9/7/2021 8:04:23 AM

fedex promised 3 day service and item took 9 days

  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
Anonymous
Ordered on 7/28/2021
16 days and no delivery
8/13/2021 8:30:56 AM

I will revise my review if and when my seatpost is delivered. I placed the order on July 28th and as of August 13 I don't have a confirmed delivery date. I went with this seller because it was $20 cheaper than another seller. Had it arrived in a week or so that would have been a good deal. At 2.5 weeks the shipping was a rip off and should be refunded. I will look for sellers who offer alternatives to Fed Ex from now on.

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Mario P.
Ordered on 7/27/2021
Deceiving pictures
8/11/2021 7:03:30 AM

The picture on their store doesnt match the one I received. I received a much inferior product.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Robert D.
Ordered on 7/7/2021
never got it
7/22/2021 1:23:46 PM

no

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Chris O.
Ordered on 5/12/2021
Horrible customer service
5/17/2021 6:13:53 AM

Item took way too long to ship and process to refund money is a headache. Avoid buying from this seller. Communication is horrible.

  • No
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1 out of 1 people found this review helpful. Did you? 
roger s.
Ordered on 4/6/2021
2.5 hot swap
4/22/2021 1:50:36 PM

work real good

  • Yes
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0 out of 1 people found this review helpful. Did you? 
Patrick J.
Ordered on 4/7/2021
Excellent
4/22/2021 7:04:42 AM

Came fast and in perfect condition.

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0 out of 1 people found this review helpful. Did you? 
Kevin S.
Ordered on 3/27/2021
All As Promised
4/15/2021 12:09:33 PM

This seller shipped quickly. The item was well packaged and exactly as promised.

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Thomas B.
Ordered on 3/25/2021
They are crooks, never got the item.
4/9/2021 5:21:49 AM

The question they should ask first did you receive your purchase.?? Never any call backs, correct shipping info.

  • No
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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 3/19/2021
Has not showed up yet after 3 weeks
4/2/2021 1:30:50 PM

Don't know - has not arrived. It has been sitting somewhere for the past 2 weeks.

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?