NetworkWholesale Seller Profile

i place an order for this seller, label was made 1 week ago with no update status on shipping out. the label is made but never shipped. i am canceling this order to get it somewhere else. Due to back end error, my tracking number was entered wrong. this cause me to believe the shipment never left. after a call with customer service they informed me that the shipment was delivered 2 day before i called in.

The drive arrived on schedule, as ordered, and in perfect condition. The packing was very secure so, despite some damage to the shipping box, the drive is intact. NetworkWholesale 1 - UPS 0 I would not hesitate to order from them again.

The seller packaged the hard drive well. It came quite a bit quicker than I anticipated and was very happy to expand my storage when I got it. Everything was in pristine condition and exactly as I ordered it.

It HD came faster than the Newegg website predicted. I ordered it on Friday, and got it on monday.

Bryce from NW Service reached out and provided excellent customer support.

I messed up when reading the product page and they fixed everything right up!

Kind of hard to give 5 eggs as items are still on back order, along with items sold out that you can not place on order, wish list is a joke when you can't use coupon even though you have it on sale.

Item arrived in a static protective bag on time and in excellent condition. Removed my old motherboard and installed the refurbished one. everything worked perfectly when I booted up with no glitches or software issues. It's been over a week since the install and no problems. I would recommend this vendor for any motherboard needed.

I contacted the seller to cancel the order - they sent me back an email that order was cancelled but they shipped anyway - poor customer service

Purchased IBM Server memory. Order was shipped and delivered on-time and carefully packaged.

Purchased a Netvista power supply. It arrived on time and was exactly as described. Will buy from this seller again.

Sent the wrong battery

Wrong item was sent, did what I was told and still have no word on the status of the correct item (has been over a week) have asked for a refund and have heard nothing. I highly recommend you do not use this seller.

On time and as described.

The shipping was not as advertised and arrived late to our project location...

I ordered a couple of Dell parts that, unfortunately, was available in two different hot-swap bay configurations. Of course, the bay I received was keyed for a server instead of a SAN. No problem, I requested assistance and Jen got right back to me and stayed with me through the whole process. First she contacted an engineer in her organization to determine the problem, then she shipped me replacement bays. Because the price was so low, I expected a problem when I wanted to return/replace my order. Instead I was pleasantly surprised by fast, knowledgeable, and courteous service. Mistakes happen, and when they do, you want to deal with a company like this, who really goes the extra mile to ensure their customer's are happy.

The packing slip was generated but the package was never shipped. One month later I still don't have the product ordered.

Great product. Worked without any problems.

I cant say for sure if my item is as described for i am still waiting for it. Currently going on the 12th business day. Though i do not mind the wait as long as it gets here.

I always appreciate the follow-up and follow-through with Newegg's suppliers. I always am kept informed about order and shipping status.