Odyssey Computers is an independent computer store central Maryland, serving customers since 1996. We specialize and lead in computer repair, service, networking, malware removal, data recovery and sales. We keep many older and hard-to-find parts in stock, as well as provide services for older, "out of date" equipment. Our small, knowledgeable staff has decades of combined training and experience and our service department is ready to tackle any problem from hardware to software, from networks to component level repair. We pride ourselves on providing personal, customized solutions for each and every one of our customers. For us, it is not about the final sale but rather about catering to specific needs. We also specialize in small business computer solutions. Whether you are starting a new business, or updating an existing setup, Odyssey Computers can help.

Feedback
Returns Policy
906 Ratings (91% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.47%
Product
Accuracy
91.94%
Customer Service
Satisfaction
94.20%
Jen S.
Ordered on 12/29/2020
1/17/2021 8:02:19 AM

Have not received item yet, and I gave it several days before submitting review to accounting for shipping issues. Perhaps you should confirm item actually delivered before you ask for feedback. Thank you!

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thanh c.
Ordered on 1/4/2021
Refurbished computer !
1/15/2021 6:42:31 PM

This computer is refurbished, so mad.

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Daniel M.
Ordered on 1/3/2021
Good quality
1/14/2021 1:42:50 PM

Could have had more description about the product and what was included, as well as an example of some of the games that could be run on the desktop. It would also be nice to have a feature that allows you to upgrade individual pieces that are compatible with your current system. Say I wanted a new graphics card, NewEgg should be able to provide you with recommendations for the piece that will work with your current system and power supply. Great comp tho and very helpful customer service 10/10 I would recommend

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Jeff R.
Ordered on 12/27/2020
1/11/2021 4:41:28 PM

No!! The computer didn’t work. We couldn’t get the WiFi to connect. When I called them. I was told I had to submit an email for customer service. WHY!?!?!? When I did , IT BOUNCED BACK!!! I checked it several times. I never got thru to them. Terrible!!!!

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Michael M.
Ordered on 12/21/2020
Nice laptop for the price
1/11/2021 9:48:02 AM

Bought this laptop as a gift. Was concerned about whether it would arrive on time but it did so I give the seller a big high five for making that happen in the last minute Christmas rush. It was listed as Grade A and it was nearly perfect. There were 3 small dents in the top that looked like they might have been damage from the power supply riding on top of the screen but since this was used Odyssey could have gotten it that way. I do wish they'd not placed the power supply on top of the laptop or had put some foam or something between it and the laptop. Setup was easy and performance for the laptop has been good. It's been used for playing games on Steam, games on Roblox, and programming. So far, I would buy this laptop again and would buy from Odyssey again.

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MARK D.
Ordered on 12/19/2020
B+ Rated Computer - A++ Company
1/6/2021 3:25:07 PM

The computer arrived in just a few days after my order. After opening it, it looked to be a A- grade computer. Made my wife very happy for it was a gift for her. Thanks Odyssey.

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Stephen L.
Ordered on 12/4/2020
Not the best but far from the worst
1/4/2021 12:38:02 PM

I've purchased several refurbished computers, laptops mostly, and I have experienced a wide range of quality. This device was in good condition but it immediately started throwing a POST error related to the CPU fan. There were some applications remaining that indicated to me that the drive was not wiped cleanly. Also, the BIOS and Intel drivers were out of date, considerably out of date. None of these issues are beyond my skill level for repairing but I hope the next purchase won't require as much time from me.

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Nick C.
Ordered on 11/30/2020
12/27/2020 7:39:35 PM

Item was at my door in 3 days which was great except that it had damage. Their product came with information on who to contact if there was any issues. They responded in the same day and resolved the issue in a timely manner.

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Glenn T.
Ordered on 12/8/2020
12/27/2020 11:47:55 AM

It took a while to decide the specific item to purchase (there are so many choices) but the check out process is fairly standard for online purchases ands relatively easy. Prices were very reasonable. Delivery was faster than anticipated, and the packing was great. This was especially important since they were delivering sensitive electronics during the Christmas season. All in all an easy and painless experience. Thank you.

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Anonymous
Ordered on 12/4/2020
12/18/2020 12:57:14 PM

Computer showed up in the timeframe given. Laptop looks new with very little wear for a reconditioned unit. Overall very happy with purchase. Time will tell but so far, excellent!

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Harry S.
Ordered on 12/2/2020
Great vendor
12/17/2020 2:45:04 PM

I would recommend New Egg as this is my second great experience in dealing with them.

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william c.
Ordered on 12/1/2020
12/16/2020 3:12:28 PM

Laptop was ordered on December 1st. On December 10th I filed a claim with customer service to trace shipment. It did arrive on Monday, December 14th via UPS. Better late than never. Thank you.

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Thomas C.
Ordered on 11/30/2020
Very good.
12/15/2020 10:39:18 AM

There was a delay in delivery. The team at New Egg did a good job reassuring me that they would take care of things and then the item arrived about a week late.

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Brian T.
Ordered on 11/25/2020
Nice PC, everything as expected.
12/14/2020 4:03:32 AM

Great price, As described, It is a used PC with some minor wear. it was missing a screw for the bottom cover, but I had one from my old PC so I didn't need to contact the seller for one. Other than that great deal.

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Steven G.
Ordered on 11/27/2020
12/13/2020 8:25:32 PM

No. I am still waiting for my equipment that I ordered on November 27th. I have called but feel put off. Customer service and updates are terrible. I will be demanding a refund.

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William O.
Ordered on 11/30/2020
12/11/2020 9:20:54 AM

My order was flawless!

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Kyle W.
Ordered on 11/25/2020
Well done machine
12/11/2020 8:11:04 AM

I would recommend! Computer runs great and most updates were already done.

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Jonathan D.
Ordered on 11/26/2020
Accurate and simple
12/10/2020 8:28:38 AM

As expected, accurate description and efficient delivery

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Alex F.
Ordered on 11/27/2020
Well set up pc
12/9/2020 9:14:19 AM

PC was easy to set up. Works well so far.

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Ronald B.
Ordered on 11/21/2020
Great Computer, Great Price, Great & Fast Service.
12/8/2020 7:49:26 AM

Great Computer, Great Price, Great & Fast Service. I will buy from this seller again.

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