Ozeal was established to provide consumers the chance to benefit from amazing deals on: new, and used products from the nations manufacturers. Manufacturers provide products directly to Ozeal Electronics to leverage our extensive re-marketing channels. Sealed product is instantly made available to you for immediate purchase. We also offer a 30-day return to ensure a great buying experience.

Feedback
Returns Policy
367 Ratings (81% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
89.92%
Product
Accuracy
86.38%
Customer Service
Satisfaction
81.12%
Anonymous
Ordered on 1/12/2022
XBOX Series X
1/20/2022 7:51:17 PM

I had no problem at all with this 3rd party seller. I ordered my XBOX and it was here within a week. Thanks for the fast, hassel free service. Now time to enjoy my purchase.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Anonymous
Ordered on 1/2/2022
Review
1/19/2022 10:32:31 PM

Very good company to shop with packages came early and just as it was described

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Fred Kyzer
Ordered on 12/25/2021
poor communication
1/15/2022 6:43:06 AM

Sent tracking then sat on order for over a week before shipping.told them to cancel order but shipped anyway never will buy form Newegg again.you guys need to pay attention to the feed back your customers are leaving

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Joel R
Ordered on 12/20/2021
PS5 Bundle - Includes PS5 Console, Additional DualSense Controller, Spiderman: Miles Morales- U.E., Marvels Guardians of The Galaxy, Far Cry 6 L.E., Battlefield 2042, and Deathoop
1/7/2022 4:24:08 AM

Fast delivery. No issues ever thing was in perfect condition. Got this on the Newegg Shuffle. Great deal.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/19/2021
1/6/2022 7:25:11 PM

I love the ps5 its awesome!! Almost didnt get in time but I did receive at a point

  • No
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 12/15/2021
Great experience
1/1/2022 8:56:25 PM

Item was delivered early even with Christmas. Highly recommend all around

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Dom
Ordered on 12/5/2021
BUYER BEWARE...questionable seller
1/1/2022 2:39:45 PM

Unfortunately, I didn't see that this item was shipping from a third-party, and not NewEgg before I ordered. The shipment tracking was VERY suspicious, and the item never arrived. I was refunded after an inquiry to the seller, but the lack of communication and the fact that this was supposed to be an X-mas gift was VERY frustrating. I will NOT be doing business with this company again (or any third-parties for that matter), but if you decide to try this one, I would recommend keeping a close eye on your order.

  • No
  • No
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 12/16/2021
Crazy high shipping
12/30/2021 3:52:24 AM

The item arrived as described and on time, but they charged HUNDREDS for shipping. Very disappointed.

  • Yes
  • Yes
  • No
Did you find this review helpful? 
Anonymous
Ordered on 12/14/2021
DId not receive what i paid for ( missing headset ) !!
12/28/2021 6:23:19 AM

Absolutely NOT

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/12/2021
12/28/2021 3:27:20 AM

Came sooner than expected

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Anonymous
Ordered on 11/26/2021
No Communication / Restock Fee
12/24/2021 11:06:15 AM

Charged a restock fee for item that was never opened. Sent several messages and no response.

  • Yes
  • Yes
  • No
Did you find this review helpful? 
Anonymous
Ordered on 12/9/2021
Needs to work on communicating status updates
12/24/2021 5:18:18 AM

I felt the seller could work on better customer support, the communication was lacking at beat. At the end of the day the product was delivered within reason, given the holidays time period I would have like to seen more responsiveness with better detailed answer to my question. I want to give kudos to newgg customer service for helping me out and reaching out to help meet me an accurate update. Thanks.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/16/2021
PS5
12/20/2021 3:15:35 PM

Fast, great communication, item came a day early. Packing was great, item perfect condition. Thank you

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 12/2/2021
5/5
12/20/2021 5:34:12 AM

I received everything in a timely manner and it was exactly what I wanted and ordered! I reached out to the seller about an item mixup and it was corrected same day. Items arrived in separate packages, but everything arrived within days of each other so there was very little waiting. I would buy from this seller again.

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 12/1/2021
No info from ozeal
12/20/2021 5:06:28 AM

Order went easy, but then no info on timing of shipping. Newegg did respond nicely to my inquiries. Ordered a bundle pack and was not informed the pieces shipped separately. Long delay between initial receipt of console and accessories necessitated the inquiry. All good after the delays, just tense times wondering what was up.

  • No
  • Yes
  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Raymond H.
Ordered on 12/15/2021
Better then expected
12/18/2021 9:13:43 AM

Ordered a PS5 on Thursday. Label created on Friday. Received Saturday. Thought it'd be coming from California, but it came from New Hampshire instead. Being on the East Coast, this was a very pleasant surprise. Coupled with the fact it's the newer PS5 so didn't require but two small updates.

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 12/2/2021
Got what I wanted but had to fight for it
12/16/2021 10:47:46 AM

I purchased a PS5 from this seller, quickly took my money but held the shipment until Newegg got involved. My shipment sat in "label created" for 11 days even after multiple attempts to figure out what was going on. After I contacted Newegg about the issues, they contacted the seller and then they finally took my shipment to the local shipping point for drop off. After they finally dropeed it off to UPS the process went smoother. Also something with the shipment did not allow me to modify it at all (i.e. ship it to a pick up point or watch local delivery as to where it was at.) Overall I probaly would not go through all that again with this seller.

  • No
  • Yes
  • No
2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 11/26/2021
Fantastic
12/16/2021 4:54:14 AM

I was extremely nervous ordering PS5s since I've been frustrated by scams for over a year. I did bite the bullet and ordered a PS5 bundle with newegg and held my breath. There were a couple of times that I needed to contact customer service, just to ask questions and get updates, each time the reps were very helpful and friendly. I received the PS5 in plenty of time for Christmas. I highly recommend newegg!!!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 12/8/2021
Expensive but worth it
12/14/2021 9:30:22 AM

Okay so yes the price, but I have tried for a year to obtain a PS5 with no luck. I was nervous doing it this way, but it came and now I finally have a PS5 so lol

Ozeal Electronics Response:
Thanks your business!
  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 11/22/2021
12/13/2021 8:07:00 AM

PROS: Delivered on time and met expectation CONS: Incorrect OIVO controller charging dock for Xbox Controllers Series X, instead meant for the Xbox Series S

  • Yes
  • No
  • Didn't contact
Did you find this review helpful?