We have been specializing in Dell Laptop parts and Dell laptop repair services more than 16 years. Parts-People.com has become the leading supplier of Dell laptop and tablet parts for consumers, businesses, government agencies, computer repair shops, school districts, and corporate firms.

Parts-People began in May of 2002 as a part time home based business with a small inventory of liquidation parts for PC's and Laptops. After building a great reputation within the eBay community we started an online store to allow us to serve the growing number of businesses and individuals who can not make purchases on eBay. In 2003 we moved into our current retail location where we now are able to service Austin area customers as well as over the world wide web. Our 14,000 square foot facility located in North Austin, TX is open to the public and includes a complete laptop repair service department specializing exclusively in Dell laptops and notebook and a 2,000sqf retail showroom were you may browse refurbished laptops and laptop accessories. We have more than 500,000 satisfied customers over the last 16 years, here are some reviews from our customers.
Parts People Reviews

Family Business
We are truly a family owned and operated business that is dedicated to making your online purchase experience awesome enough where you'll want to tell all your friends about us. If you are new to online ordering or have had unpleasant experiences in the past - rest assured that Parts-People is a different breed of business dedicated to providing excellent quality parts, shipped quickly, at reasonable prices, and the best customer service.

Feedback
Returns Policy
70 Ratings (90% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
95.71%
Product
Accuracy
94.29%
Customer Service
Satisfaction
97.56%
Anonymous
Ordered on 3/12/2021
Truly went the extra mile
3/25/2021 5:23:11 AM

This is an honest seller. Was very pleased with my experience and will be back again

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Debra H.
Ordered on 2/1/2021
Excellent
2/16/2021 1:38:21 PM

This purchase arrived much earlier than anticipated. The staff was professional and knowledgeable. I would definitely use them again

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Jim W.
Ordered on 1/22/2021
As Expected - Fast and correct delivery.
2/8/2021 6:38:54 AM

I would and do recommend newegg to others who are looking for good pricing and accurate delivery.

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Anonymous
Ordered on 12/22/2020
My experience was good
1/12/2021 8:58:14 AM

I ordered a replacement battery for my Dell XPS13 - 9360 and it arrived on time as advertised. My laptop is able to hold charge again and hoping to extend it's life a little. Thanks to the seller for their quick service. I had a positive experience.

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Richard T.
Ordered on 10/31/2020
Outstanding Product
11/27/2020 9:16:13 PM

The mousepad buttons for my alienware came quickly and was in perfect condition. After a quick install I think they feel better than the originals that came on the system. Will continue purchasing from this seller in the future.

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Don M.
Ordered on 10/24/2020
Good First Time Experience
11/9/2020 12:47:16 PM

The Dell Inspiron 5570 Bezel fit/installed perfectly

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Melvin C.
Ordered on 8/11/2020
8/28/2020 3:47:48 PM

The item was exactly what I needed and as described.

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  • Didn't contact
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Anonymous
Ordered on 7/18/2020
Part did not Work
8/3/2020 1:15:58 PM

Shipped on time. Nice packaging. Did not work. Got "reseat" chip error. Used one ordered thru Amaz. worked.

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  • Didn't contact
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Heidi W.
Ordered on 6/24/2020
Never recieved
7/9/2020 12:55:14 PM

I order this a few weeks ago and still have yet to receive and now they want a review???? I'd like the product first

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  • Didn't contact
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Hunter C.
Ordered on 5/6/2020
5/9/2020 12:20:29 PM

OEM part that wasn't too easy to find elsewhere, secure packing, very fast shipping. Excellent seller.

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  • Didn't contact
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Bruce M.
Ordered on 4/21/2020
5/6/2020 3:08:18 PM

The wiring on the part was too short. I had to remove a DVD player in order to use the part. The seller specified that the part fit my exact model.

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  • Didn't contact
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Karin H.
Ordered on 4/16/2020
item as described
4/30/2020 9:21:55 AM

Thank you for timely delivery,item as described nice to know when a charger was needed it after my click to order item was on its way rapidly. Especiallyuring this pandemic could not imagine trying to find 1 impossible but you made it possible and had me back up and running quickly and prices were great.

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Wayne L.
Ordered on 3/2/2020
Satisfactory
3/16/2020 3:27:47 PM

I paid a premium to have Newegg send me the battery. I would have been better off getting directly from the supplier. Live and learn.

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  • Didn't contact
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Roger W.
Ordered on 2/23/2020
3/9/2020 4:39:19 PM

Yes i do recommend the seller the item was brand new the price was cheaper and very fast delivery.Thank you " Parts-People "

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Molly G.
Ordered on 1/27/2020
Great quality of product
2/12/2020 12:21:44 PM

I was very pleased with the quick processing of my part that I ordered. I would definitely recommend this company to my friends and family network.

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Douglas S.
Ordered on 11/11/2019
11/29/2019 11:23:02 PM

New at a good price.

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Anonymous
Ordered on 9/27/2019
10/14/2019 11:11:29 AM

Product received quickly and appears to be new just as it was advertised. Would use this seller again.

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  • Didn't contact
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Anonymous
Ordered on 7/9/2019
Computer products I have ordered before from them are always in Great shape. In fact I am using the keyboard I just order from them to type this message .
7/24/2019 8:07:22 PM

Product's from this seller is and has always been top notch.

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  • Didn't contact
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Jason T.
Ordered on 7/9/2019
Fast, quick and easy
7/23/2019 2:59:16 PM

I bought this batter because I got one, the exact same one, unless they changed all the stickers and just made it look like OEM, which I wouldnt be surprised, and after it being in my laptop for a month the battery health was at 66%. My battery lasted 3 years before giving me a warning, so if its a real Dell\Alienware factory replacement batter, I should get at minimum a year or two with no issues. No way to tell that with this one yet. I am hoping its the real deal!

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Robert M.
Ordered on 3/26/2019
medeocre web design/functionality - order tracking did't work
4/10/2019 5:11:44 AM

This company continues to have less than stellar competency in web design and customer service. The outsourcing is not seamless.

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  • Didn't contact
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