shipping Holiday Shipping Details & Extended Holiday Returns
Whether you're a business, school or the average online shopper, finding the right technology solution can be frustrating and expensive. At Revive IT we make this process easy and more importantly, affordable for you, without sacrificing the quality of our products or services. Revive IT operates on the foundation of building relationships with our customers by being your trusted source of outstanding refurbished products at incredible prices.

We expect that you will absolutely love your purchase, if for any reason that’s not the case, we offer completely free returns and no hoops to jump through (yeah we doubled down!), Thank you for shopping with us, we value the opportunity to serve you well!

***Did you know that every computer purchased through Revive IT reduces 23.23 lbs of Greenhouse Gases, saving 10.4 gallons of water and diverting .03 lbs of toxins from local landfills? Partnering together, we can really make an impact on our environment!***

WARRANTY TERMS AND CONDITIONS (In words we can actually understand…)

What do you mean you don’t trust us? Okay maybe you do, but we want you to be able to buy confidently from us, knowing your purchase won’t become a paperweight next month. We stand behind our product with a free 1 year hardware warranty included on all PC purchases.

We will cover any hardware issues that may occur within the first year from date of purchase. That said, we know you could probably do some pretty awesome modifications but unfortunately we will not cover any issues caused by the addition or alteration of hardware purchased. Further, doing so will void the remaining warranty and we will be unable to process your warranty claim.

Remember to keep your new purchase away from liquids; water may be our source of life but the same can’t be said for your computer. Likewise, rubber balls bounce perfectly off the floor; your computer won’t. Our warranty will not cover hardware failure due to instances of accidental damage.

What’s worse than ripping a hole in your new blue jeans? A laptop that has to be plugged into power 24/7; effectively rendering it a desktop. We guarantee a working, charging battery with at least 1 hour of battery life for the first 90 days.

We want to provide an incredible buying experience that will evolve into a great mutual relationship. In the case that we would need to repair your computer at our facility, our customer service department will setup the warranty claim with you. Waiting on something is not fun, and your repair is no exception! We want your product back in your hands quickly and working correctly. We’ll have it repaired and shipped back to you within 5 business days.

To set up a warranty claim contact us at cs@reviveit.io or call us at 844-673-8483 (M-F 8am - 6pm CT) or through marketplace messaging.
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