Whether you're a business, school or the average online shopper, finding the right technology solution can be frustrating and expensive. At Revive IT we make this process easy and more importantly, affordable for you, without sacrificing the quality of our products or services. Revive IT operates on the foundation of building relationships with our customers by being your trusted source of outstanding refurbished products at incredible prices.

We expect that you will absolutely love your purchase, if for any reason that’s not the case, we offer completely free returns and no hoops to jump through (yeah we doubled down!), Thank you for shopping with us, we value the opportunity to serve you well!

***Did you know that every computer purchased through Revive IT reduces 23.23 lbs of Greenhouse Gases, saving 10.4 gallons of water and diverting .03 lbs of toxins from local landfills? Partnering together, we can really make an impact on our environment!***

WARRANTY TERMS AND CONDITIONS (In words we can actually understand…)

What do you mean you don’t trust us? Okay maybe you do, but we want you to be able to buy confidently from us, knowing your purchase won’t become a paperweight next month. We stand behind our product with a free 1 year hardware warranty included on all PC purchases.

We will cover any hardware issues that may occur within the first year from date of purchase. That said, we know you could probably do some pretty awesome modifications but unfortunately we will not cover any issues caused by the addition or alteration of hardware purchased. Further, doing so will void the remaining warranty and we will be unable to process your warranty claim.

Remember to keep your new purchase away from liquids; water may be our source of life but the same can’t be said for your computer. Likewise, rubber balls bounce perfectly off the floor; your computer won’t. Our warranty will not cover hardware failure due to instances of accidental damage.

What’s worse than ripping a hole in your new blue jeans? A laptop that has to be plugged into power 24/7; effectively rendering it a desktop. We guarantee a working, charging battery with at least 1 hour of battery life for the first 90 days.

We want to provide an incredible buying experience that will evolve into a great mutual relationship. In the case that we would need to repair your computer at our facility, our customer service department will setup the warranty claim with you. Waiting on something is not fun, and your repair is no exception! We want your product back in your hands quickly and working correctly. We’ll have it repaired and shipped back to you within 5 business days.

To set up a warranty claim contact us at cs@reviveit.io or call us at 602-688-5777 (M-F 8am - 6pm CST) or through marketplace messaging.

Feedback
Returns Policy
1,130 Ratings (92% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
98.05%
Product
Accuracy
93.77%
Customer Service
Satisfaction
94.16%
Fred B.
Ordered on 2/12/2021
not what I wanted
3/2/2021 7:20:58 PM

the one I looked at on web site showed hookup for speakers the one I received does not have hookup for speakers . but it will have to get me by till I find one with speaker hook up somewhere else.

  • No
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  • Didn't contact
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Kenneth A.
Ordered on 2/12/2021
Horrendous customer service
2/24/2021 11:19:20 AM

Sent a message about an inquiry I had on an order. The response simply just said they understand it's an issue. Was asking for help on solving an issue, they just said they understood it was an issue ... that was all the reply was. Thank you for confirming I am not a liar? I suppose that's something, so will give them one egg for that. But maybe next time at least say you don't know how to rectify it? Or, help me with a solution? Heck, I would even be happier if you just said, "We don't care".

  • No
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Victor C.
Ordered on 1/29/2021
I'm happy
2/16/2021 10:53:24 AM

Shipped promptly, and the dual monitors I ordered were well packed together in a single box. Grade A Dell P1914S monitors looked like new and work perfectly.

  • Yes
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  • Didn't contact
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Marco C.
Ordered on 1/30/2021
Great Purchase
2/16/2021 10:20:27 AM

Was as described. Would do it again.

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Philip F.
Ordered on 1/31/2021
Better than advertised!
2/16/2021 10:10:37 AM

Monitor better than advertised. Shipped quickly, good communication throughout the process. Very pleased, will use again and recommend to others,

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Melissa T.
Ordered on 1/27/2021
Arrived severely damaged - worst packaging I have ever seen
2/11/2021 11:31:21 AM

They refunded it relatively quickly but they really need to correct their packaging. The monitor was completely smashed-pieces falling out of the box all over. Virtually zero protection for a product that obviously needs packaging support.

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1 out of 1 people found this review helpful. Did you? 
Christopher H.
Ordered on 1/22/2021
2/9/2021 11:23:30 AM

Monitors were in good shape (I ordered two). They work really well. The only downside is that I didn't read close enough and expected them to come with both VGA and DVI cables. I had to order another cable to be able to put them to use (I ordered a displayport cable from a well-known online vendor who's name begins with A). Definitely good quality for the price.

  • Yes
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JACK D.
Ordered on 1/22/2021
Lenovo ThinkPad T540p Laptop i5 Dual-Core 8GB 256GB SSD Win 10 Pro B v.WAA
2/8/2021 2:45:59 PM

Received on time and work perfectly from first start. Great, fast computer, No visible wear, looks new!

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 1/19/2021
good value
2/4/2021 11:53:34 AM

I needed an inexpensive monitor that I was building. This was a very good monitor for the price. I might have given it a 5 star, but I have only had it a week or so and have used it very little.

  • Yes
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  • Didn't contact
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charles a.
Ordered on 1/8/2021
works good
1/27/2021 1:59:07 PM

have dealt with this company several times. i have never had any problems

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  • Didn't contact
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Thanoukanh V.
Ordered on 1/5/2021
Great monitor with display port 1600x900
1/22/2021 6:04:53 PM

I needed a second monitor for my youtube streaming. Great low price. I'm using the radeon rx570 3gig which have 1 hdmi and 3 display port. I have limited space on my desk. This small monitor along with my westinghouse 21.5 inch is perfect fit. Really cool monitor can go landscape or portrait for saving space. The monitor can also go up and down.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
russ S.
Ordered on 1/16/2021
Best experience!
1/21/2021 4:32:10 PM

Got the computer super fast and worked perfectly. Sooo fast! Both the computer and the seller. Could not have been better in any way.

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1 out of 1 people found this review helpful. Did you? 
Jared S.
Ordered on 12/30/2020
Great Customer Service
1/20/2021 10:02:13 AM

I had a minor issue with a PC I ordered, I ordered 16 GB of RAM PC only came with 8GB. I contacted seller through the Newegg messaging. Within 10 minutes I received a reply and an additional stick of RAM was mailed to me, exactly what I requested. Would definitely recommend and purchase from again.

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1 out of 1 people found this review helpful. Did you? 
Mallory S.
Ordered on 12/13/2020
Received Damaged Item, Seller Never Emailed Me Back
1/20/2021 5:48:12 AM

I ordered two monitors from this seller. When they arrived one of them was damaged. A small piece that connects the plug to the back of the monitor is missing, there is a gap between the front and back pieces of the plastic monitor casing, and their is a small piece of hard plastic wedged between the monitor and the front piece of the monitor casing. I emailed the seller within the 30 day window and sent them pictures of all the damage. This seller never even replied to me. They completely ignored the issue and my communications to them. The monitor was not replaced, and it was a complete waste of money on a monitor that doesn't work. What a waste and a disappointment. DO NOT TRUST THIS SELLER!!

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2 out of 2 people found this review helpful. Did you? 
Cimmay R.
Ordered on 1/5/2021
Fabulous
1/9/2021 1:03:38 PM

Excellent packing. Monitor is top rate.

  • Yes
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  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Daniel E.
Ordered on 11/27/2020
Bad power connection
12/20/2020 6:21:58 AM

Sorry but monitor was not in good condition. Inserting power plug to monitor sometimes worked but mostly didn't. Colors also looked washed out. Returned for a refund

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3 out of 3 people found this review helpful. Did you? 
James S.
Ordered on 12/1/2020
Great pc
12/18/2020 9:16:00 AM

This pc arrived packed beautifully. The pc itself looked like it had never been used. I purchased a license for Windows Server 2012 R2 and installed that server os on this pc. I hope to make this pc a XenDesktop server so I can connect my WYSE mini pc to it. I am really happy with this ReviveIT purchase and look forward to buying another pc from this company.

  • Yes
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1 out of 2 people found this review helpful. Did you? 
Isaac R.
Ordered on 11/28/2020
Prodesk 400 G1
12/17/2020 12:13:49 PM

Item arrived intact, on time and with all parts included.

  • Yes
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  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
JOHN S.
Ordered on 10/21/2020
Used Monitor, Good Shape
12/13/2020 7:11:51 PM

No issues, as described... works well.

  • Yes
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  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Kurt H.
Ordered on 11/23/2020
Seller was excellent, exceeded my expectations
12/9/2020 3:54:21 PM

Product (i7-6770 refurbished desktop computer) was excellent, arrived faster than promised. Very satisfied!

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1 out of 2 people found this review helpful. Did you? 
 
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