Luoyang Xincheng Precision Machinery Co., Ltd. was established in February, 2004 and has more than 100 staff members. Our company has more than 100 sets of machinery, including CNC equipment, various types of machining equipment, heat treatment equipment and testing equipment. Furthermore, our company is engaged in processing aerospace field precision parts and military products. In 2005, our company passed ISO9001:2000 Quality System management certification. In addition, our company got independent import & export rights in 2009. We successfully researched Remove Broken Tap machine in 2011.
Production of product
We are manufacture and work at EDM machine & CNC machine tool related product.
EDM machine. We started producing EDM machine in 2011, in the begaining the EDM broken tap remover got a lot of positive feedback, and we have many dealer in the world. In 2018, we started study EDM drilling machine, for now the portable model of EDM drilling machine and desktop model EDM drilling machine.
(EDM BROKEN TAP REMOVER: EDM-8C, EDM-2000B, SFX-4000B) (EDM DRILLING MACHINE: MB-2000C, DK-908, DK-908D, DK-908W, CDK-806A)
CNC machine tool related products. We started producing CNC machine tool related products in 2000. For the 20 years, we have huge stock quality more than 1000,000 CNC pull stud and nut in stock. Product line, Pull Stud, Nut, Pull Stud & Nut Wrench, Tightening Fixture, Tool Block, accept OEM & ODM service. In 2017, we study CNC Oil Water Separator(Model: SUN-01, SUN-02) and CNC Chip Sludge Removal Machine(Moldel: SUN-100) started sold to all over the word. We got a lot satisifated feedback.
Our target market
Africa (except Middle East), Central & Southern Asia, Eastern Europe, Hong Kong/Macao/Taiwan, Japan & Korea, Latin America, Mainland China, Middle East, Middle East & South Asia, North America, Northern Europe, Oceania, Southeast Asia, Western & Southern Europe. Unit now, the Portable EDM Broken Tap Remover, Portable EDM Drilling Machine, Desktop EDM Hole Drilling Machine has been sold to 70 countries, we persevere and continuously improve product quality.
Contact us before return the goods.Thank you.
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from SFX Broken Tap Remover
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, SFX Broken Tap Remover will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. SFX Broken Tap Remover will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.