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83 Ratings (34% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
31.33%
Product
Accuracy
46.99%
Customer Service
Satisfaction
39.62%
Don D.
Ordered on 1/8/2021
Never Received Item
3/1/2021 4:56:20 AM

I have been battling their customer service as I never received the item. Though I think it was stolen from in front of my apartment. The way they shipped it I was not able to make a claim with FedEx and they seem to not care that I did not receive it.

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Anonymous
Ordered on 8/8/2020
Package never came.
9/7/2020 2:00:35 PM

Didn’t look at the reviews before order item. And I should of listened. It been over a month and the package never came. I thought the UPS service defunding had a factor of this, but after further research this was a merchant mistake. DO NOT BUY FROM THIS SELLER

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Erica N.
Ordered on 8/8/2020
That's not a mousepad, THIS is a mousepad!
8/18/2020 8:45:00 PM

This mousepad isn't a mousepad, it's a mouse desktop! I highly recommend this product and the company. They shipped fast and the product is just as described. Keep up the good work!

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/24/2020
Reputable seller
7/30/2020 7:33:47 PM

I don't like that Newegg has become an on line flea market, letting others sell in there e-store. I have been shopping with them from the time they were a brick & mortar called Goodegg. I'm out.

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YIXIN C.
Ordered on 7/2/2020
my order never shipped
7/30/2020 6:54:05 AM

the order never shipped. it never came. i now filed a claim to get my money back. very bad experience.

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Frank L.
Ordered on 6/22/2020
buy elsewhere
7/26/2020 12:28:01 AM

product never came been over a month in a half, they said it shipped 2 weeks ago. never had any luck with buyers that are not newegg.

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Kee F.
Ordered on 6/28/2020
SCAM OF A SELLER. DO NOT BUY ANYTHING FROM THIS SELLER, YOU WILL NEVER GET YOUR PRODUCT.
7/25/2020 1:05:29 PM

DO NOT BUY FROM THIS SELLER IT WILL BE A MONTH TOMORROW AND I STILL HAVE NOT RECEIVED THE ITEMS I ORDER LAST JUNE 26. SELLER TO PAYMENT RIGHT AWAY. EMAIL THE SELLER DID NOT EVEN BOTHER TO REPLY TO MY EMAIL REGARDING THE STATUS OF MY ORDER. TRACKING NUMBER PROVIDED DOES NOT EVEN WORK ONLY THING IT TELL ME IS A LABEL WAS CREATED AND THAT'S IT. Newegg SHOULD BANNED SELLERS LIKE THIS. I REPEAT DO NOT BUY ANYTHING FROM THIS SELLER.

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brayden k.
Ordered on 6/26/2020
Have not yet received
7/25/2020 11:34:58 AM

Still haven’t received my product

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Louis T.
Ordered on 6/19/2020
I guess,I’ll never going to get my item.
7/21/2020 1:33:48 PM

Over a Month and no sing of my item arriving.

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1 out of 1 people found this review helpful. Did you? 
John M.
Ordered on 6/23/2020
Still have no idea when my order is coming
7/21/2020 6:37:33 AM

Order status says Current status is “label created” on June 23rd. Today is July 21. I have sent an email requesting updated status and got no reply. I called to try to get status and was put on hold for over 25 minutes and still got no answer. What is happening with my order?

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1 out of 1 people found this review helpful. Did you? 
Angelina M.
Ordered on 6/13/2020
Still don’t have my item
7/18/2020 9:18:43 AM

This seller is terrible never gave me a correct tracking number I don’t know again about where my item is or when it should be coming I ordered it 3 months ago and still nun and it says I can’t get my money back Bc “it’s in transit” it’s been like that for to long seller is completely horrible just wants your money don’t shop with them I don’t believe they was even selling anything at this point

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1 out of 1 people found this review helpful. Did you? 
Kolby S.
Ordered on 7/1/2020
Dont buy from them guys
7/17/2020 4:05:45 PM

Ordered two weeks ago, the label is the only thing they have done.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 6/23/2020
Horrible
7/15/2020 3:44:06 PM

It's almost a month and my item hasn't arrived, do not buy from this seller

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1 out of 1 people found this review helpful. Did you? 
Leanne W.
Ordered on 5/12/2020
Item never arrived
6/28/2020 12:26:07 PM

It has been over 6 weeks since we ordered the item and it still hasn't arrived. Very disappointing. Will not be doing business with this company again!

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2 out of 2 people found this review helpful. Did you? 
Colleen B.
Ordered on 5/26/2020
6/22/2020 9:38:01 AM

Today is 6/22 - as far as I can tell, my order hasn't shipped. I can't contact the seller as your link doesn't go to them and new egg hasn't responded to my e-mailed inquiry. Please give me an update as soon as you can. This was a father's day present....oh well..I have been charged for it - but don't have it.

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2 out of 2 people found this review helpful. Did you? 
bryan t.
Ordered on 5/11/2020
In 3 days it will have been a month since my order
6/8/2020 11:44:38 AM

I still have not received my item. I could have picked up a mouse pad from best by almost 30 times in this time. While a mouse pad may seem frivolous, my desk is glass, I'm slumming it with junk mail as a ghetto mouse pad. It took them 4 days to get it started shipping.

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1 out of 1 people found this review helpful. Did you? 
Todd G.
Ordered on 5/5/2020
6/1/2020 10:33:50 PM

Got a completely different mat but the long shipping time made it unable to return.

SH Electronics Store Response:
Dear friend, your package has been delivered, I am sorry to have kept you waiting for so long, but still hope you are satisfied with our products
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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 5/11/2020
6/1/2020 2:31:14 PM

I ordered the vr set a while back and I still haven’t gotten it yet I don’t know who’s in charge of that.

SH Electronics Store Response:
Thank you very much for your support of our products!
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0 out of 1 people found this review helpful. Did you? 
Wilberto O.
Ordered on 4/6/2020
Mouse
5/18/2020 7:25:10 PM

Very cheap build. Do not work properly. Wasted my money . Received too late not able to return, in fact returning item is more cost.

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Anonymous
Ordered on 3/27/2020
Never received the item
5/18/2020 11:59:44 AM

Stay away form this seller. Item was never received. It's been over a month.

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1 out of 1 people found this review helpful. Did you? 
 
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