【About Sam Electronic Store®】
1. Vision
To be the world-class Premium Solutions Specialist in E-Commerce

2. Mission Statement
Sam Electronic store, the motivated hardworking team, provides the product with premium value to our online customers including consumers and business partners. With handsome profitability for sustainable growth, we believe in hiring for the potentials, training for the skills, aiming for the growth and sharing for the rewards.

3.Why choose us
World is divided by countries and nations. We have boundaries and borders, mountains and oceans creating the distance. however, with the power of internet, we can now break down these barriers. In world digital store, we believe the world is one big family. We can across the countries, sharing the resources. By the online business model, we can provide you the cross countries resources to fulfil your cross country needs.
Sam Electronic store, your world-class service Long time in e-Commerce.

4. We supply many products including LED lamp,automobile navigator, vacuum cleaner, security accessories,camera accessories,car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers.
world digital store is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service.
We take joy in helping the people get the outdoor gear they want and need at a great price!

【 Customer Service】

You can purchase with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)


【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.
Return Policy
Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 60 days
Restocking Fee: 15.00%
RMA Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Sam Electronic
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Sam Electronic will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to preven

Feedback
Returns Policy
340 Ratings (40% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
43.69%
Product
Accuracy
57.54%
Customer Service
Satisfaction
39.56%
ALLYN K.
Ordered on 1/23/2021
Unimpressed
2/26/2021 5:56:17 AM

Item was shown as new. It was refurbished. They attempted to offer a discount, I accepted. It appeared to be shipped to a different state. Tried again. They offered a discount, I accepted. Nothing. After being trapped in this Groundhog Day, I cancelled my order. Steer clear of this seller.

  • No
  • No
  • No
Did you find this review helpful? 
Ronald O.
Ordered on 1/29/2021
Do not use
2/23/2021 9:56:53 AM

The Item came pre damaged. There where bent cpu pins but there was no damage to the box and there was no seal on the box and it was marked as new. NEVER USE THEM!!!

  • Yes
  • No
  • No
Did you find this review helpful? 
Jesse B.
Ordered on 1/6/2021
2/11/2021 9:11:04 AM

The fans are good, but they weren't the color I wanted for my computer, it's false advertising when it came to the color of the fans. over all they work.

  • Yes
  • No
  • No
Did you find this review helpful? 
Anonymous
Ordered on 1/11/2021
2/9/2021 7:24:15 AM

Shipping was painfully slow, but item was as described. (2~3 week delivery time)

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
WILLIAM C.
Ordered on 12/27/2020
Item was not as advertised
2/6/2021 8:36:05 AM

Item came wrapped in Saran Wrap. No manuals, no driver disk, and no packaging. It also came with unusual firmware not the IR that it comes with by default. I tried to flash in new firmware from LSI but was unable for unknown reasons after many tries and multiple machines. This made it unusable as a RAID Controller.

  • No
  • No
  • Didn't contact
Did you find this review helpful? 
Kyle M.
Ordered on 1/22/2021
Slightly different ram each time I ordered
2/4/2021 9:42:04 PM

Built my pc with two 8gb ram. Reordered of my order history later on and got different voltage sticks. My old ram and the new ram won't work together. So I though maybe they don't make the old ones anymore and reordered again from my order history. This time got different timing ram. Can't same I'm pleased.

  • Yes
  • No
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Bleu S.
Ordered on 1/3/2021
Dont buy from them.
2/4/2021 6:30:09 PM

I purchased the razer chroma base station, and thats honestly where i went wrong to begin with. But i decided to pay 3x retail value for the hell of it only for this seller to mess up and ship it to North Carolina. (I live in Washington). At which point I had to reach out to them, only to be offered a open box replacement. So I have to pay the same price, for a used product, because this seller made the mistake of shipping it to the wrong address. (And still pay 3x the value)If you want to wait over a month for your order, and receive a lesser valued product at the same price, these guys are the way to go

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 1/15/2021
Poor packaging, smells terrible.
1/27/2021 3:44:17 PM

Got RAM from them and they switched it before it shipped out, which is shady. When it finally gets here it’s in open boxes, and loose in ziplock bags. The sticks also smell like cigarettes and cheap deodorant (which by the way doesn’t make it smell better, it makes it smell like cigarettes and cheap deodorant). Terrible service. Do. Not. Buy. Save yourself time AND money.

  • No
  • Yes
  • No
3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 1/17/2021
Feels Like a Scam at Every Turn
1/27/2021 2:31:31 AM

First my order sits in their warehouse for days after having its label made. I had to contact Newegg support to get them to actually ship the order. Then, they keep emailing me weird wrong information about my shipment. I can track the product, I see it's coming now, and even on the last day before I need it, but first they tell me that I need to go to my post office to pick it up when it's not even in my city, then when I ask them what they're talking about, they tell me my order will come later and to contact their delivery service used. This is beyond unprofessional. At this point I have no idea if my order is going to come on time, at all, or if it will even be what I ordered. Every step of the way this feels like some sort of scam. We'll see if the order ends alright, but I recommend NEVER buying from them. Clearly there's a lot wrong. If this isn't some sort of scam, then I don't know what it is.

  • No
  • No
  • No
5 out of 5 people found this review helpful. Did you? 
Anonymous
Ordered on 12/22/2020
Terrible
1/26/2021 9:50:50 AM

This seller sold a, not only used, but damaged and the seller used SHARPIE to try to cover it up. I reached out for a replacement or refund and never heard from the seller. Terrible experience.

  • Yes
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
Angie J.
Ordered on 1/14/2021
Terrible. Wasnt new as it said it was.
1/25/2021 3:28:38 PM

Liars very un satisfied.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Cole S.
Ordered on 12/19/2020
Took soooo long
1/21/2021 12:21:51 PM

Bought these fans for one of my current pc’s. Waited a week, bought all new parts for an entire pc build, all those came. 2 weeks later those fans finally arrive. Fans look/work alright... just took what felt like an eternity to receive them.

  • Yes
  • Yes
  • Yes
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 1/10/2021
Bought a NEW CPU and PSU... Got a used CPU and just canceled my PSU
1/21/2021 12:44:53 AM

I do not recommend going through this seller. The customer service is fairly quick to respond. Probably the only good thing about them. I ordered a new CPU, yes, new, and I received a CPU that 1. was not in the packaging that it should have been in (I bought a 6h gen Celeron, and this thing came in a 4th or 5th gen Pentium box) 2. The writing on the CPU lid is clearly worn down in areas, like someone has cleaned the hell out of it..... Now, as for the PSU... I ordered my PSU just before the CPU, maybe by 30 max. I asked 3 days after shipping why they were still processing. The seller told me that they shipped the CPU and that I would get the tracking number within a few hours, and that the PSU would sip 3 days after. I didn't get a tracking number for the CPU for 24 hours. They didn't ship that yet. I waited about 5 days and asked about the PSU. They told me it would ship 3 days from then. For some reason, they were out of stock. They sold an out of stock item, and still were selling them, because the listing stayed up. They then offered to send me a 1000 watt in place of the 1200 watt I ordered, but I think I still have had to wait... After 10 days of playing games with them and they don't even have a product to give me that they sold me, I canceled the order. Never buying from them again. I wouldn't buy from them either.

  • No
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
Michael p.
Ordered on 12/9/2020
Do not buy!
1/20/2021 10:11:08 PM

One month and not even an update! I had ordered a Corsair AF120 single pack fan. One month later the Chinese site had not updated. :( I did get a return and the customer service was decent I'll give them that.

  • No
  • Yes
  • Yes
3 out of 3 people found this review helpful. Did you? 
Zach H.
Ordered on 12/14/2020
One of the ram sticks didn’t work
1/14/2021 6:34:22 PM

I just build a brand new pc and when I finished the build the ez dram bug light was on on my motherboard so I took one out and it was still on the I swapped to running just the other stick and it booted right up to bios

  • Yes
  • Yes
  • Yes
3 out of 3 people found this review helpful. Did you? 
Mark C.
Ordered on 12/9/2020
Great service
1/13/2021 8:03:06 AM

Easy straight forward transaction! Item arrives ahead of schedule and was just as described!

  • Yes
  • Yes
  • Yes
2 out of 3 people found this review helpful. Did you? 
Graham W.
Ordered on 12/19/2020
Worst seller ever - avoid like the plague
1/8/2021 10:13:39 AM

First they stalled. Then they said the item would take a while, did I still want it; I said yes. Some days later I get a tracking number. Then weeks later NewEgg tells me it was delivered; I check the tracking number and it was just delivered from China to seller, not to me. So I ask seller where is my item and they say they don't have stock anymore so they went and sold it to someone else. About 6 weeks for this mess. Avoid these, and quite frankly, I suggest avoid NewEgg marketplace.

  • No
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
Robert H.
Ordered on 12/16/2020
Got the wrong Ram
1/6/2021 9:44:00 AM

I do not recommend this seller as I had to wait a couple of weeks for a stick of ram that wasn't even the correct one so I had to return it and now ordering the same stick but from a different seller. Scam

  • Yes
  • No
  • Didn't contact
3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 12/2/2020
Says free shipping
1/4/2021 3:10:34 PM

they still refuse to pay shipping and it came with the wrong power cored

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 11/30/2020
I wish I would have read the reviews before purchasing from this seller...
1/2/2021 12:06:43 PM

I would not recommend this seller to anyone. they have the worst customer service I have ever received, they do not communicate, and they sent me broken products. I will never purchase from this seller ever again. It is not worth it!!!

  • No
  • Yes
  • No
2 out of 2 people found this review helpful. Did you? 
 
TOP