Sense-U is a high-tech company based in Silicon Valley, U.S, focusing on developing innovative SMART devices to improve people's life. Feel free to email us at INFO@SENSE-U.COM if you have any questions regarding your orders, or you are interests to distribute our products.
We guarantee 30-day FREE return & FULL refund within 30 days of receipt of shipment as long as:
1) The item is still in new condition
2) The return reason is not listed as "Defective or Doesn't work" just for full refund purpose.
Meanwhile, this product is covered by Newegg's 1-year limited warranty. During the warranty period, if a defect arises in the Device under ordinary consumer use, we will repair the device or replace the device with a new one.