Simple Cell Inc is a Re-commerce company with our main warehouse located right outside of Baltimore, Maryland. We partner with leading national distributors and retailers to resell overstock items, products with damaged packaging, and customer returned products. Our team of electronic technicians work daily to refurbish products to the highest standards. Simple Cell has an in house customer service team to answer any questions and address any concerns that may arise. Orders ship out daily and we have an experienced team of e-Commerce experts that ensure all of our products are listed accurately with as much information as possible. We stock every product we sell and stand by our products. Since we are not "authorized resellers" of products we sell we recommend you check the manufacturer website to see if any manufacturer warranty is valid.