Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Our company is world wild distributor of the most leading brands of network accessories and computer parts such as: D-link, TP-Link, Microsoft, Logitech, Gigabyte, Asus, Intel, Corsair, Fortinet, Cisco, Meraki etc. For more information call to this number +972528814928. Or e-mail to slava_sda@012.net.il web.: https://slavacomputers.com/

Feedback
Returns Policy
197 Ratings (37% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
34.01%
Product
Accuracy
57.87%
Customer Service
Satisfaction
38.06%
Jonathan B.
Ordered on 3/5/2021
Long ship time and shady business practices
4/2/2021 8:16:04 AM

These ship from Israel, so make sure you notice that before purchasing. NewEgg usually delivers to me in 3-5 days so I was shocked this took 3 weeks. The day after I purchased the shipping label was printed, which triggers ASN so it looks shipped. Their were no origin or pickup scans for almost 2 weeks. I finally reached out to NewEgg who also said it should be able to be cancelled and transferred it over to Slava. I asked them to please cancel since the label has just been sitting in their warehouse for 2 weeks. They told me it had shipped. I told them it has not, the label is only printed. My career is literally running e-commerce businesses lol, I know what printed label means. The next day he emails me that tracking is now updated and it's on its way... AFTER I asked him to just cancel because I had already purchased new boards for these builds. After reading other reviews here, I feel like it never would have shipped had I not reached out, and they only shipped it because I was going to cancel. Really terrible way to run a business and I have never had an experience like this on NewEgg before but I may look to other sites more often now for my PC building needs.

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Jacob S.
Ordered on 3/17/2021
Wrong Item Shipped
3/31/2021 1:19:26 PM

If you are looking to buy parts from these guys in the US, don't. Find someone in the US that sells what you are after. Ordered a Radeon 5500xt 8gb - received a Radeon 580 8gb.Waste of time and money.

  • No
  • No
  • Didn't contact
Did you find this review helpful? 
Joshua H.
Ordered on 2/24/2021
3/30/2021 2:43:04 PM

Item works great. Problem was the ridiculousness of buying the item off of Newegg sight. Out of stock, Out of stock, Out of stock. If it is out of stock....remove it from the sight. I dont want to look at every single graphics card if it isnt in stock. Spent more than 4 hours looking for a graphics card that was a worthwhile upgrade, while maintaining my price range. Literally looked at over 40 different cards for maybe 3 of them to be in stock.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
DAT T.
Ordered on 2/19/2021
Horrible. Why such vendor still in business???
3/26/2021 6:31:47 AM

I recommended all people l met stay away from Slava. After one month of order, package never come. Refund is not happened yet. What a low grade vendor.

  • No
  • No
  • No
Did you find this review helpful? 
David A.
Ordered on 2/3/2021
3/11/2021 2:45:57 PM

would never have ordered if I realized that it came from out of country. took 3 weeks. lesson learned.make sure you choose a part that ships from USA

  • No
  • Yes
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Matthew M.
Ordered on 2/9/2021
tried to nickle and dime me
3/7/2021 10:56:14 AM

bought a mother board and never received it. when I refunded it they tried to charge me restocking fees

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Furkan K.
Ordered on 2/19/2021
This seller is a cheater
3/3/2021 2:29:14 AM

This seller is a cheater. Do not order from this seller. Although I paid the tax on the product at the time of order, he sent the customs duty unpaid.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
KYLER O.
Ordered on 1/6/2021
STILL WAITING OVER 60 DAYS
2/25/2021 1:58:10 PM

WHAT A WASTE OF TIME! THEY WILL NEVER CONTACT YOU OR SHIP YOUR ITEAM FAKE!!

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Justin P.
Ordered on 2/17/2021
2/24/2021 9:59:18 AM

The package was shipped quicker than I expected!

  • Yes
  • Yes
  • Yes
0 out of 5 people found this review helpful. Did you? 
Nick E.
Ordered on 1/8/2021
TERRIBLE CUSTOMER SERVICE
2/22/2021 10:10:49 AM

They sent me a faulty motherboard and refuse to even acknowledge that it’s broken on top of the package being late. The seller was rude and did not try to help me at all. Instead they ignored me telling them why it’s not working and kept responding with “The CPU is fit to this motherboard it will work” like DUH I know it’s SUPPOSE to work but the mobo wouldn’t even give power to my cpu or cpu cooler, but everything worked perfectly fine with a different mobo. Don’t EVER buy from this seller unless you want a broken item and terrible customer service.

  • No
  • No
  • No
5 out of 5 people found this review helpful. Did you? 
Varidell E.
Ordered on 12/28/2020
2/5/2021 6:55:39 AM

I would not recommend the Seller

  • No
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
joshua j.
Ordered on 12/19/2020
Great job Slava!
2/1/2021 12:59:12 PM

I had a great experience with Slava, and my product came a LOT faster than they said it would. These guys MOVE! They don't mess around, they process your order and work lighting fast and communicate in a timely manor. Seriously, I have nothing but praise for these people. I would totally order from them again!!! This was just my personal experience with them. I hope it helps you make a choice. I originally ordered from a group in china. I won't be doing that again. It's all about the SLaaaaaaaaaava now! ;o) I ordered an Aorus Gigabyte RTX 2070 super and its been great!!! THANK YOU SLAVA!!!!

  • Yes
  • Yes
  • Yes
0 out of 3 people found this review helpful. Did you? 
Kevin H.
Ordered on 12/19/2020
Do not order from them
1/31/2021 5:47:13 PM

I ordered a motherboard from them and the page now says customers receive item within 4-21days. That was not there when I purchased the motherboard, and the reviews for the motherboard are also gone. There was no information other than "label has been printed" under tracking information. I tried to go through Newegg to get a refund less than 10 days after ordering. So I ordered a new motherboard from a different vender and built my computer. To my shock I received this motherboard over a month after I completed my build. I tried to ask for a return and a refund, the said and I quote "they can not stop the parcel." I said I had received the item but no longer need so I want to return and a refund. I was told I needed to do that within 21 business days. Long story short unless you want to wait a month and a half to build your PC, and deal with terrible customer service avoid this company.

  • No
  • Yes
  • No
4 out of 4 people found this review helpful. Did you? 
Luciano R.
Ordered on 12/15/2020
Not happy
1/27/2021 10:56:06 AM

Never got the product ive been waiting over a mouth now and it sucks

  • No
  • No
  • Didn't contact
4 out of 4 people found this review helpful. Did you? 
Mark C.
Ordered on 12/5/2020
Who knows where the order is
1/17/2021 11:54:10 AM

I ordered on Dec 6th 2020. It was shipped on Dec 8th 2020. Processed through a facility on Dec 31st 2020 and has been in transit in limbo still to today on January 17 2020. I will never order through NewEgg again.

  • No
  • No
  • Didn't contact
4 out of 5 people found this review helpful. Did you? 
John C.
Ordered on 12/5/2020
1/14/2021 7:12:38 PM

Arrived a little early and in time for Christmas. Easy install, instructions were ok. Overall solid product.

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Kenneth A.
Ordered on 1/5/2021
Great Seller!
1/13/2021 10:22:25 AM

Item came very quickly, wrapped very well for shipping. Thank you!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/1/2020
1/11/2021 12:20:51 PM

Ordered 12/2/20 received a message that it would be delivered by 12/24. I received it on 1/7/21. This was a Christmas gift.

  • No
  • Yes
  • Didn't contact
4 out of 4 people found this review helpful. Did you? 
Jerome W.
Ordered on 1/4/2021
Contaced newegg, service rep said vendor will contact you. NOT!
1/10/2021 8:07:05 AM

Contacted newegg, service rep said vendor will contact you. NOT! Lean Z. 04:02 PM PT Thanks for your patience. After checking. This order is sold and shipped by a third party seller. I do show your order was placed on 1/4. The processing time is 1-3 business days before the seller ship it. I am sorry for the long process. I will email the seller to ask what's going on the package. The seller would respond to you in 1-2 business days via email. I will also send an email to you. If you do not receive a response after 2 business days, please follow the instruction in the email to file a shipping claim so our marketplace team to look into this issue for you.

  • No
  • No
  • No
4 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 12/17/2020
Got the card before Christmas, very satisfied
1/8/2021 9:15:31 AM

When i ordered the Vid Card i had resigned to have it shipped to me by new years, but to my surprise it was shipped to me before Christmas. Very satisfied.

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
 
TOP