Welcome to Sunvalley Brands, the creators behind of RAVPower, TaoTronics, and Sable. As the authorized seller on Amazon, please make sure you purchase from us or other authorized sellers to ensure you are receiving an authorized product.

Sunvalley Brands is a seller always trying to provide products of high quality at reasonable prices. Customer satisfaction has been our priority since we started our business.

If you have any questions about your purchase, please feel free to reach us directly at newcszb@126.com from 9:30am to 5:00pm PST and we will gladly assist you!

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Returns Policy
64 Ratings (91% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
91.94%
Product
Accuracy
93.55%
Customer Service
Satisfaction
83.33%
Robert M.
Ordered on 1/18/2021
order2,rec.1
2/9/2021 3:47:30 AM

order 2,rec.1

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Mark S.
Ordered on 11/28/2020
Slow shipping
12/16/2020 7:30:50 AM

Everything came as expected but it took over 3 weeks to get here. I'd still recommended the seller if you aren't in a time crunch or impatient.

  • No
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leslie c.
Ordered on 11/28/2020
Out of Stock but still selling them.
12/16/2020 12:24:05 AM

Have not received this item. Sent email to NewEgg and they forwarded to Sunvalley. Sunvalley replied that due to overwhelming request they had none in the warehouse. Still waiting on product.

  • No
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Anonymous
Ordered on 11/27/2020
Ten days later, still no tracking info
12/7/2020 12:37:03 PM

I got an obscure message regarding “warehouse problems” when inquired why the item I paid for hadn’t shipped yet. Selling items you don’t really have is a really questionable practice

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Anonymous
Ordered on 11/10/2020
No problems and delivered on time
11/27/2020 3:22:18 AM

Reasonable shipping time and no problems with the product. It worked great and came in original packaging.

  • Yes
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  • Didn't contact
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Donald P.
Ordered on 11/7/2020
Easy to Charge iPhone
11/24/2020 2:41:23 AM

A Good Buy of Needed Device. So easy vs the special iPhone USB cable for charging. I read reviews, and they ranged from * to *****. I start with poor reviews and also went to other brands to get a general feel. I have experienced none of the complaints, all of the good. I put my phone on the charger and the phone wakes tells me the charge level, I leave it on for an hour and then take off. The phone is always near top that way.

  • Yes
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  • Didn't contact
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Randall B.
Ordered on 11/7/2020
Excellent.
11/24/2020 2:21:00 AM

Good item, shipped fast.

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hoa k.
Ordered on 10/30/2020
Ravpower 20k
11/17/2020 5:34:41 AM

Received item as described. would recommend.

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  • Didn't contact
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CARL G.
Ordered on 11/1/2020
Great product
11/16/2020 7:51:32 AM

no problems, fast heat

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  • Didn't contact
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Barry D.
Ordered on 10/30/2020
Good
11/10/2020 6:55:44 PM

Good product

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Luan V.
Ordered on 10/18/2020
Good purchase!
11/3/2020 9:53:13 AM

Item is as advertised and worked out of the box. A good deal.

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  • Didn't contact
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Richard R.
Ordered on 8/29/2020
BU battery pack
9/18/2020 11:28:07 AM

So far so good, charged 5 devices, the bu pack is a little slow to fully charge but not a big deal.

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  • Didn't contact
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Robert G.
Ordered on 8/29/2020
9/15/2020 11:42:37 AM

Arrived in good time with sufficient packaging protection. I have not thoroughly tested it at this time, but it charged up well. It seems to be built fairly well. I have not needed to contact the seller, but everything is good so far.

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Elroy D.
Ordered on 8/29/2020
Sunvalley Brands either ignored or refused to reply to THREE separate communication attempts (via links provided by Newegg)
9/15/2020 7:31:39 AM

I request the order be cancelled BEFORE there was any indication on Newegg.com that the order was neither charged nor shipped because this item was ordered without authorization ... I will attempt to return and obtain a refund ... I NEVER received a response at all from Sunvalley Brands ... I will NEVER purchase another item from this vendor!

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Thomas D.
Ordered on 8/29/2020
Quick Delivery. Article exactly as described.
9/15/2020 6:25:34 AM

Great product and good price on item .

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  • Didn't contact
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JOSEPH T.
Ordered on 8/22/2020
Accurate order
9/10/2020 3:53:41 PM

I have no issues with this seller. The product I received is the product I ordered, and it arrived on time.

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  • Didn't contact
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Anonymous
Ordered on 9/2/2020
9/8/2020 3:12:02 PM

Thank you!

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  • Didn't contact
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David B.
Ordered on 8/21/2020
As promissed
9/5/2020 5:41:17 AM

Items well packaged and in good shape on arrival. Delivery time a bit long but within guidelines stated at purchase. USPS slow down maybe a contributor. No issues with seller; would not hesitate to use them again.

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  • Didn't contact
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ELWOOD B.
Ordered on 8/17/2020
Delivers as promised a quality item
9/2/2020 8:00:38 PM

This is the third power bank from this manufacturer. The first was well built, in use quite a bit and maybe the batteries didn't last quite a long as I had hoped, for items of the same capacity from other companies I think this one was a great value. I liked it so much when I saw an upgraded model available with more capacity and upgrades to the i smart charging systems I knew it would be a good replacement. After putting it into service for several weeks, I was so impressed I ordered a second one of this model. They are nicely designed, feel good in your hand when you handle them, the case seems sturdy enough to handle some falls and the I smart power really seems to work nicely. These guys are trustworthy and really describe the item accurately without any hype. It was shipped when promised and packaged well enough there was no damage to the products box. Price was really reasonable and shipping was free making it even more of a value. Sunvalley Brands is on my preferred vendor list, they have always more than exceeded my expectations

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  • Didn't contact
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ELWOOD B.
Ordered on 7/27/2020
Lot’s of power for the price
8/14/2020 3:09:50 PM

This is my second RAVPOWER, power bank. My first just finally got used up after 3 years of moderately frequent use and I’m anticipating a similar future with this one. As before it seems nicely made, although it does have a plastic shell both are sturdy and have landed on the floor without any damage. They feel nice to have in your hand and this version has upgraded the electronics to better match the demands of the device attached to it. One of my favorite features is that my iPads and iPhones like it. Probably order another

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  • Didn't contact
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