Feedback
Returns Policy
130 Ratings (48% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
47.69%
Product
Accuracy
56.15%
Customer Service
Satisfaction
43.33%
William G.
Ordered on 7/16/2020
Was delivered to another state no credits given
1/5/2021 1:02:02 PM

Was told I would get a credit and never did, i would not recomend to anyone

  • No
  • No
  • No
Did you find this review helpful? 
David S.
Ordered on 9/29/2020
No complaints
11/17/2020 9:03:12 AM

Good price, arrived on time, works as expected, so all is well aside from COVID and the two ding-dongs running for President.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Michael V.
Ordered on 10/10/2020
Just what I needed
11/13/2020 9:17:02 PM

The right part at the right price.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Miss F.
Ordered on 10/10/2020
Terrible - first shipped my items to the wrong address then the replacement had one missing = claim filed
11/13/2020 9:10:30 PM

One item came as described but I had ordered two and one was missing - of course this was the replacement that was sent after the original shipment was delivered to the wrong address (halfway across the country) so it took almost a month for anything to arrive. Still waiting for my refund claim to be resolved as their communication is absolutely terrible. And my replacement came from an Ama z on fulfillment center complete in an Ama z on soft pack. FYI Newegg the word "delivered" is misspelled on this customer survey

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Stephen J.
Ordered on 10/10/2020
Very Good Seller
11/13/2020 9:52:14 AM

Definitely would recommend this seller.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 10/8/2020
This is the worst seller that I have run across in many years.
11/13/2020 1:52:02 AM

No, I would not reccomend Supermall to anyone. I am sure that part of the problem is a language barrier, but I doubt if whoever is on the other end of the internet has any idea what it means to be in a business relationship. This was just a horrible experience. Something really needs to be done to get through to Supermall and let them know, that at least in my opinion, this will not work out in the long run for them.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Thomas T.
Ordered on 9/25/2020
Great
11/12/2020 2:11:38 PM

Excellent Product. Great service.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
ORDELL H.
Ordered on 9/21/2020
11/12/2020 5:35:19 AM

You sent it to the Wrong address

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Pierre F.
Ordered on 10/6/2020
Recommended
11/12/2020 2:12:19 AM

This case is definitely well built with all the space needed to build. Plenty of wire management space . Nice case for the money.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
JOY E.
Ordered on 9/5/2020
Do not buy from this seller
11/11/2020 8:08:32 PM

I ordered this product over two months ago. A shipping label was created, but it still hasn't shipped. I should have read some of the other reviews here. It's apparently now outside of the return window despite the fact I haven't received it.

  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Corey S.
Ordered on 9/23/2020
11/11/2020 4:18:45 PM

Total satisfaction with this order, great product and super fast delivery - thank you very much!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 9/22/2020
11/11/2020 11:51:18 AM

Item was sent to Florida and I am in South Carolina, had to contact them to get my item.

  • No
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Mike H.
Ordered on 9/23/2020
None
11/11/2020 7:25:39 AM

When I ordered my game camera he didn’t tell me he didn’t have any

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 10/12/2020
11/11/2020 6:26:58 AM

It did take almost 30 day to get here but I did get it. Made me a little nervous with no tracking

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
chris s.
Ordered on 9/21/2020
Never got my order
11/10/2020 6:28:44 AM

I never received my order. Had to contact Newegg and start an inquiry into my order. They were very helpful and I received a full refund for the items I had ordered.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
George L.
Ordered on 9/16/2020
My order was delivered to an address in California, I am located in NYC. I am awaiting replacements
11/5/2020 6:39:51 AM

All this remains to be seen as to whether I get the products ordered

  • No
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Kimberlee G.
Ordered on 9/17/2020
Took contacting Newegg for the seller to even ship the item
11/5/2020 6:17:28 AM

Purchased item on 9/17 and was marked shipped on 9/21. On the morning of 10/8 I messaged seller because tracking had not yet been scanned. I received no reply. Contacted Newegg the night of 10/9 and was told I was issued a new tracking number and given a new arrival date. Had to message again to receive new tracking information and it took 4 days for that number to be scanned. I asked for my purchase to be cancelled on 10/8 and again on 10/12. Seller refused but I did finally ship my item. Buyers beware and make sure you follow up and don’t forget about your purchase or you may never receive it.

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/10/2020
Wrong item came... a month after I ordered it!!
11/4/2020 11:43:11 AM

I would not recommend this item OR this seller.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
George R.
Ordered on 10/17/2020
Great product
11/3/2020 1:30:35 PM

High quality cables well constructed and fit snug. Prompt shipping. Would purchase again. Definitely recommended!

  • Yes
  • Yes
  • No
Did you find this review helpful? 
Anonymous
Ordered on 9/15/2020
Item was never received. Tracking number provided Item was never shipped.
11/3/2020 9:36:22 AM

Will not recommend seller or NEW EGG website to anyone. No contact or resolution from anyone. Wish I could give a ZERO rate but even the rating is rigged not to allow that.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
 
TOP