Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

TDL Technology, Inc. was established in 2008. At TDL Technology, we truly believe that customer service is what brings you back. Not only do we do our best before the sale, but also after you receive your product. We are available via E-mail to help ensure your satisfaction with your order.

We've dedicated ourselves to making sure that everyone enjoys shopping at TDL Technology. We take great pride in working passionately to exceed your expectations each and every time you shop with us.

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Returns Policy
18 Ratings (44% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
72.22%
Product
Accuracy
61.11%
Customer Service
Satisfaction
66.67%
Jason H.
Ordered on 9/8/2021
Worst Decision ever
11/4/2021 8:52:04 AM

I will not recommend this to anyone ever again. This is the second time I've had to deal with not getting my item. I WILL NEVER BUY NEWEGG AGAIN!

  • No
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Anonymous
Ordered on 9/17/2021
terrible
9/24/2021 12:03:04 PM

sold me a new monitor and when i received it was in a beat up box with reburnished on the side of the box

  • Yes
  • No
  • No
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Jim Ladd
Ordered on 8/20/2021
Crickets
9/2/2021 9:47:14 AM

I paid extra for a delivery by Aug. 31. It is September 2 and I still have not heard a word. My email inquiry has been unanswered. Still no indication that my device has been even shipped yet. Very frustrated.

  • No
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Anonymous
Ordered on 3/20/2021
Dishonest!
4/27/2021 7:31:01 PM

I tried to cancel order because it was going to take to long to ship. Their customer service said it couldnt be cancelled because it was shipped. Days later I get an update that shipping label was created days later and then never shipped. Weeks later I was told it was canceled and returned to warehouse. Finally got it after having to go through customer service again

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Bill H.
Ordered on 11/27/2020
1/7/2021 4:21:08 AM

The board worked for 2 days after installed. Once it was sent back took 3 weeks to RMA the board.

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Anonymous
Ordered on 11/18/2020
Thrown in a bag and shipper around the earth
12/30/2020 2:47:18 AM

I am grateful the camera worked. Long lead times on a high demand item during pandemic made sense. Crushed product packaging around the camera that was only shipped in a plastic bag/envelope was risky at best.

  • No
  • Yes
  • Didn't contact
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Anthony R.
Ordered on 11/28/2020
I was sold a used and damaged Camera
12/17/2020 7:00:35 PM

The camera was used and returned the sold as New to me...Seller did step up and gave a refund.

  • Yes
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Dylan L.
Ordered on 10/22/2020
11/12/2020 7:34:22 PM

Great mic with sturdy stand for very low price!

  • Yes
  • Yes
  • Yes
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