TRD Digital provides today’s most sought after electronic gadgets at unbeatable prices. We offer a large selection of name brand tablets, cameras, smart phones, gaming, and computing products in both New and Used conditions. We provide exceptional customer service and ongoing support with every purchase made. Need some suggestions or guidance? Our staff of knowledgeable customer service professionals are available by phone Monday through Friday 9am-5pm EST or via email seven days a week. If you call outside of normal operating hours, please leave a message, and we will respond on the next business day. Please call 844-589-3693 Monday-Friday 9-5pm for customer service or email support@rapidtechdist.com any time.

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Returns Policy
114 Ratings (85% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.84%
Product
Accuracy
81.05%
Customer Service
Satisfaction
90.00%
Rachel G.
Ordered on 10/1/2020
Great product
10/16/2020 12:46:39 PM

Excellent product and price!

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Sylvia C.
Ordered on 5/8/2020
Just like new
5/26/2020 9:33:36 AM

The Alta Fit Bit was in a new box with all the accessories and instructions. It looked like it had never been worn. Perfect!

  • Yes
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John S.
Ordered on 5/3/2020
Ring Doorbell = HD
5/19/2020 6:55:48 AM

When I ordered it there was a note on when it would be delivered - it was a gift - so I let them know. But this is a neat device and I am sure they will enjoy it.

  • No
  • Yes
  • Didn't contact
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Ashley G.
Ordered on 4/24/2020
Amazing product
5/12/2020 9:06:39 AM

Heard amazing things about the ring door bell but now that I have one it’s really amazing. Picks up really good even someone that’s across the street. Very pleased

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  • Didn't contact
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Calvin R.
Ordered on 4/25/2020
Great item
5/11/2020 11:11:13 AM

Ring Doorbell/camera was exactly as promised

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  • Didn't contact
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Derek W.
Ordered on 2/29/2020
Typical purchase
3/17/2020 4:51:11 AM

Received product as expected

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  • Didn't contact
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BKH D.
Ordered on 2/14/2020
Seller was irate and non cooperative
2/19/2020 2:58:34 PM

Sent item to address not listed, refused to refund. Started paypal dispute, thanks PayPal for resolving and getting my money back

  • No
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Courtney M.
Ordered on 1/7/2020
Activation lock
1/13/2020 1:53:06 PM

Ruined my boyfriends Christmas present. Now I have To go through the hassle of returning this stupid watch because there is an activation lock on it and now I will have to pay MORE money to get one sooner rather than later. Thank you!!!!!

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Shawn R.
Ordered on 10/25/2019
Good product so far, however seller is questionable.
11/4/2019 10:15:35 AM

Product was delivered on time and was sold as "New." However, when the product arrived, the box clearly appeared to have been opened some time ago. I can tell because the circular clear sticker couldn't even be reattached because of the amount of debris on it. Upon opening the box, the product had clearly been removed and repackaged, because it was packed incorrectly according to the unboxing videos I have seen. Product had been removed, along with fabric it was supposed to be on top of, and replaced with the fabric wrapped hastily around it, instead. The product did not appear damaged or tampered with, but there's no reason to believe it was not pre-owned. The attachments appear to be authentic, but again, there's no way to be sure at this point. Especially when you consider how many fakes are coming out of China these days. Finally, the product does seem to work as it should, so I'm very pleased with its performance. Even so, I find it difficult to rest easy that it won't turn out to be a fraud at this point.

  • Yes
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  • Didn't contact
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Mikaella A.
Ordered on 3/22/2019
Excellent
4/14/2019 7:15:32 AM

Laptop is just like new. Arrived early.

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  • Didn't contact
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kristopher d.
Ordered on 3/11/2019
Was defective.
3/26/2019 8:45:36 AM

Watch is defective. Then tried to get them to replace it with no luck. Was told that I have to deal with third party. Also was told that I needed box and paper that came with watch. Not sure how many people keep original box. Terrible company to deal with.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Debbie M.
Ordered on 12/11/2018
3/25/2019 3:36:29 AM

Would most definitely use this seller again. Item arrived sooner than expected. Product is exactly what I expected. Keep up the good work!

  • Yes
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  • Didn't contact
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Mr. M.
Ordered on 12/7/2018
Good but not great.
1/2/2019 8:25:39 AM

Item advertise was not very specific/misleading regards to which generation Apple iPad Pro 12.9 the cover will fit. Instead, got the first gen cover which does not line up with the cut outs correctly i.e. flash and microphone. Apple had moved the location of the flash and mic on the 2nd gen and the first gen does not show any flash cut out.

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  • Didn't contact
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Tara J.
Ordered on 11/25/2018
Great!
12/12/2018 6:58:05 PM

Pleased!

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Andrew M.
Ordered on 11/15/2018
Excellent
11/26/2018 2:49:44 PM

I am overall satisfied with the seller. They were prompt to ship, but the item was delayed by five days in transit--not the fault of the seller. Otherwise, what I ordered arrived in far superior condition to what I expected of "used," and even though the box was labeled as a grade C MacBook, it was in immaculate condition (so much that it looks brand new.) It was packed securely with air padding. I would definitely buy from TRD Digital again!

  • No
  • Yes
  • Didn't contact
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Les H.
Ordered on 10/19/2018
Underwhelming
11/6/2018 6:30:06 AM

Received the MacBook Air timely and in good condition, but the battery would not hold a charge and needed to be replaced. The customer service was helpful for return and replacement, just adds more time to the process before a working laptop arrives and can be used. Refurbished should mean the item works properly - in this case it didn't.

  • Yes
  • No
  • Yes
1 out of 1 people found this review helpful. Did you? 
Paul C.
Ordered on 10/13/2018
as advertised
10/29/2018 10:34:27 PM

Quality product, good price, arrived on time, my son loves the headphones.

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Loren N.
Ordered on 7/30/2018
Good seller
8/14/2018 5:09:15 PM

Good price (better than on Apple's website for the same cover), item as described and fast shipping. Thanks.

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helene s.
Ordered on 4/10/2018
5/25/2018 5:52:15 AM

TRD Digital was excellent. Great product, great price, and excellent customer service. Would highly recommend.

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jonathan h.
Ordered on 4/2/2018
How can they not understand (will not turn on, DOA.) but Newegg covered me
4/25/2018 6:47:53 AM

I emailed several times and said will not turn on, DOA. called fit bit, they said fealty. will not reset, will not work. They would not stop emailing me asking (whats wrong with it? please explain) They didn't want to cover it. But Newegg covered me and sent me a return number. Thank Newegg.

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1 out of 1 people found this review helpful. Did you? 
 
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