Tech on Time is a technology distributor who strives to deliver quality products promptly to it's customers. Save time and money with us every day! We carry the following products:

Servers
Hard Drives
Memory
Printers
Laptops
Tablets
Cameras
Desktops
Switches
Routers
Service and Replacement Parts
Tech on Time Store
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Return Policy
About Us

RETURN POLICY

Returns sent back to our warehouse will be serial number verified and tested. If the serial number does not match what we shipped no refund shall be issued. If the item is tested and is not defective a 15 % restocking fee will be deducted from your refund. No returns shall be accepted after 30 days. Returns that are tested and are defective will not be charged a restocking fee.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%