At TechnoDealsUSA, we serve the IT industry in providing the best in new, used, and refurbished server parts at low prices. We are suppliers for bulk purchases, but we also are here to serve your company after a hard drive in your eight-year-old server dies. We pride ourselves on our extensive catalog of parts from all different IT companies such as HP, IBM, DELL, SEAGATE, WESTERN DIGITAL AND HITACHI.

In 2002 we started as a cold call B2B business selling server parts with the goal of growth. It took a lot of hard work to get us from a three-person family business to a growing company. An idea meritocracy is what I think has been leading our growth in this field. The main thing we have grown to focus on throughout at the time is excellent customer service but also fast, safe shipping.

We aim for transparency with the condition of our products which is why we make sure our server parts have been tested but also offer a 30-day warranty on our products, and 100% Satisfaction Guarantee with a hassle free return.


Our customer's support staff are here to answer your questions and to assist you with your orders and delivery of your products. Please do not hesitate to contact us for any inquiry you may have.
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Return Policy
About Us

RETURN POLICY

Items must be returned within a 30 days’ purchase for a product purchase for most items.Returns may be subject to a 15% restocking fee if there is nothing wrong with the item.We do not take any products back if the customer physically damages it. All replacements are shipped via FedEx ground unless otherwise indicated.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
90Days
Replacement
Within
90Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%