We uphold the utmost integrity in business, and we want you, the customer, to be satisfied. We pride ourselves on our fast and friendly staff, that will tend to your needs.

Great Bundles at reduced prices.

For any problems, we will always try to resolve the matter as quick as possible, contacting us, is the best way to resolve any issues. Our support reps can be reached at 1212 254 3162 or sales@tedsphotovideo.com. Please have your order number or item reference number ready for rapid assistance.

Feedback
Returns Policy
173 Ratings (81% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
91.02%
Product
Accuracy
88.02%
Customer Service
Satisfaction
82.57%
Anonymous
Ordered on 3/22/2021
Great Customer Service
4/13/2021 9:29:16 AM

USPS has given me a lot of issues recently with delivery to my town in Alaska, recently this being returning any parcels sent to my address. The customer service got back to me about my inquiry quickly and resolved my issues with a personal call. Would use again for sure.

  • No
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Winnona M.
Ordered on 3/9/2021
Perfect
3/24/2021 8:36:39 AM

As described. Packaged well. Arrived early. Great price!

  • Yes
  • Yes
  • Didn't contact
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Ray M.
Ordered on 3/5/2021
Opened and Used
3/18/2021 7:59:45 AM

Nothing is wrong with the camera and it's fine. The problem is that the camera is an obvious return sold as new. The settings and language had been set to Portuguese and the instruction manual was missing. The overall experience was not a good first impression for Newegg.

  • Yes
  • No
  • Didn't contact
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Regina B.
Ordered on 3/3/2021
Fine, once I got the correct item
3/15/2021 10:58:41 AM

They originally sent the wrong item.

  • No
  • Yes
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brian c.
Ordered on 3/6/2021
excellent seller
3/10/2021 8:16:16 PM

very fast shipping, im impressed and i received with in 3 business days, thank you

  • Yes
  • Yes
  • Didn't contact
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Ryan T.
Ordered on 2/3/2021
Easy shopping and great options
2/17/2021 8:06:57 AM

I've been ordering from NewEgg for years. They have a great selection and the shipping is always on time and most of the time earlier than expected.

  • Yes
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  • Didn't contact
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Bao H.
Ordered on 2/2/2021
Came Through!!!
2/7/2021 5:25:54 PM

Great deal. Well packaged. Buy with confidence.

  • Yes
  • Yes
  • Yes
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Josh J.
Ordered on 12/6/2020
Good experience.
12/21/2020 2:51:32 PM

Had phone contact with Bella from Ted's. She was knowledgable, patient and kind. All my questions were answered. A very positive experience.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Niaesha J.
Ordered on 11/30/2020
Original seller never provided my item
12/16/2020 12:09:09 AM

Would never purchase from this company again

  • No
  • No
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Thomas C.
Ordered on 11/27/2020
Canon xa11
12/15/2020 3:49:14 AM

Very fine camera. Newegg delivered as usual.

  • Yes
  • Yes
  • Yes
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Jeff G.
Ordered on 9/5/2020
9/18/2020 12:35:40 AM

Lens was as described and delivered promptly.

  • Yes
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  • Yes
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William L.
Ordered on 9/10/2020
Rapid shipping with secure packaging.
9/17/2020 2:18:20 PM

Highly recommend Teds Electronics to anyone needing good working equipment.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 6/29/2020
Great but really for “fun”
8/22/2020 9:29:50 PM

I really couldn’t fine great use with the into focus but once I spent my money I realize I had no choice but to work with it. Over all it’s a nice start up camera for Photography beginners. Sellers satisfaction A+

  • Yes
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David W.
Ordered on 7/15/2020
Awesome
7/29/2020 2:27:48 PM

It came even faster than I had expected and the camera was exactly what I had order and thus expected.

  • Yes
  • Yes
  • Didn't contact
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Angela W.
Ordered on 7/21/2020
Very Fast Service
7/28/2020 7:16:38 AM

I order a camera lens and just went with the free shipping. Teds sent it with the 3 day postage and I received it in 2 days! I was thrilled. Also the product was new and undamaged. Great service!

  • Yes
  • Yes
  • Didn't contact
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Joseph R.
Ordered on 6/10/2020
Send wrong color camera, smooth exchange.
6/23/2020 8:52:26 PM

Seller accidentally sent a black finish camera instead of silver, but were easy to contact, got someone on the phone and admitted the error, allowing an quick exchange at no cost to me. Not ideal obviously, but good knowing they are reachable and stand behind what they sell.

  • Yes
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Robert I.
Ordered on 5/30/2020
Wouldn’t recommend this seller.
6/12/2020 8:13:27 PM

I ordered what was described as a Canon Rebel T7. I received a grey market, European 2000D instead. The description said that it had a remote and a flash included. Neither came in the package. I contacted the company who stated that Newegg hadn’t updated the listing for the remote. They said that the one they were originally including did not work with the camera. They did send out a flash that took about a week to get. Not to mention it is this tiny and super cheap thing. With no TTL functions. The filters are good but the rest of the accessories were cheap Chinese junk.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Carey J.
Ordered on 5/22/2020
Great lens
6/5/2020 6:57:55 PM

Great lens, extras are ok

  • Yes
  • Yes
  • Yes
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Jayme D.
Ordered on 4/22/2020
Canon Rebel
5/18/2020 7:12:18 PM

The order came on time and was exactly as expected. The only downside is instructions were in another language (porteguese), however, super easy to remedy with a quick google search. I bought this for my boyfriend for his first camera. He loves it.

  • Yes
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Ryan S.
Ordered on 4/26/2020
Good product
5/11/2020 4:42:50 PM

delivered ahead of schedule. Good quality on everything.

  • Yes
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