Tekdepo specializes in selling refurbished Apple products, we are located in Northern California. All of our products go through testing process and visual inspection process to insure you are receiving clean products. All of our products come with a 30 day hassle free return and a 90 day warranty. Our hours of operating M-F 10-5 Pacific Time. If you have any question before or after purchase, please do not hesitate to contact us. We will assist you to resolving the problems fast, and provide you with many different options to get the problems to be resolved. We usually reply within 24 hours in most cases.