We believe that customers deserve a peace of mind with their purchase. We strive for excellence and are not happy until you are satisfied.
Through Online sales, we have provided our customers quality products at a tremendous value.
We want to continue to build relationships by offering even better deals.

Description:

The Wireless Circle has over 50,000 satisfied online customers. This positive experience has expanded our great service to corporate / Fortune 500 companies
In addition, we have 1000s of satisfied local customers and Retail businesses.

Basic Info:

The Wireless Circle was founded in September 2007, which is strategically located in Lombard, Illinois 60148.
We engage in selling Cellphones, tablets & their respective accessories. All products are backed up by either Manufacturer or Seller Warranty.
We have successfully managed to be awarded as Top Rated Seller and Featured Merchant on online marketplaces.


Contact Info:

Phone: +1 773 338 7105
Email: help@thewirelesscircle.com

Feedback
Returns Policy
544 Ratings (89% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.49%
Product
Accuracy
91.64%
Customer Service
Satisfaction
91.09%
Anonymous
Ordered on 12/26/2020
Deceptive but accurate
12/31/2020 4:10:01 PM

Phone is labeled as unlocked, and advertised as such, and while the system is indeed unlocked the laziness and sheer incompetence of removing the initial Provider's applications or including a utility to do so indicates either inability or ignorance, I was able to remove the applications from the original GSM Carrier, however, people without the right SDK will likely be quite annoyed at the apps and the permissions that are left installed. it ws easy enough to setup My products. but the fact that they dont clear the carrier issued applications before shipping has lost them 2 stars for something that might almost fall under a section 18 for deceptive business practices.

  • Yes
  • No
  • Didn't contact
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Jessie R.
Ordered on 11/27/2020
12/27/2020 12:06:50 PM

We purchased 3 new phones via New Egg bc we wanted to support a company other than Amaz**. I knew I wasn't going to receive my order as quickly but was okay with that. We placed our order on black Friday, Nov 27. Items shipped on the following Mon. However, shipping took over 2 weeks despite us living in the state next-door (4-6 hrs from shipping location). That part was extremely disappointing. We finally received our phones on Dec 14. I don't believe it was necessarily the seller's fault and think its probably more USPS' fault. I did email at one point to inquire on the package and they were responsive in a timely fashion. The phones we purchased were exactly as described. They were packaged well. One box appeared it may have been opened at one point but seemed to be brand new. Overall we are pleased with our purchase.

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LaDon C.
Ordered on 12/10/2020
A liar and cheat
12/24/2020 1:16:38 PM

The phone was not unlocked. The phone was attached to a carrier. I have no way of returning the phone as newegg has no option when you order under a guest account.

  • Yes
  • No
  • No
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Craig F.
Ordered on 12/15/2020
new item, but seller opened box
12/23/2020 11:45:22 AM

This item was sold as new but every one of the stickers that say void when they're opened had all been triggered. This was supposed to be a new phone. I have no way to tell if they opened the box to inspect the device, or if they sold me a refurbished device as a new device

  • Yes
  • No
  • Didn't contact
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Arcenio M.
Ordered on 11/29/2020
Will never purchase anything from this seller again.
12/11/2020 3:18:12 PM

No, I will not recommend.

  • No
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  • Didn't contact
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James G.
Ordered on 11/30/2020
Short Shipped
12/11/2020 7:12:14 AM

Last time for this outfit. Still waiting for second item to arrive. Jumped through ALL their hoops to prove THEY were in error. Like I was trying to defraud the seller, right!

  • No
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  • No
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James J.
Ordered on 11/29/2020
Awesome
12/10/2020 4:53:01 PM

Fantastic product at a fantastic price. Item came in factory sealed package, so I was assured it was new (as advertised)

  • Yes
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Anonymous
Ordered on 11/26/2020
Very fast response, great packaging and very good Quality.
12/9/2020 7:21:12 AM

The phone was unlocked and easy to setup!

  • Yes
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Andre S.
Ordered on 11/22/2020
wrong item
12/4/2020 7:21:37 AM

all I wanted was the phone that was on display online but I didn't get it, now all I want is a refund, that's all

  • Yes
  • No
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John K.
Ordered on 10/19/2020
No issues
10/30/2020 8:10:12 PM

It was a day late but I think it was USPS to blame. Happy with product.

  • No
  • Yes
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Sherri S.
Ordered on 9/10/2020
Excellent
9/23/2020 5:30:42 AM

We had a question / possible problem with the new phone. Called, and the employee was very knowledgeable and helpful, got us going in just a few minutes. We received a follow up call the next day just making sure the phone was working for us. Excellent customer service, very competitive prices, will buy from Wireless Circle again !

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Nosakhare I.
Ordered on 7/21/2020
I am very Impressed as the seller kept to his words, sending me a new, unopened, unlocked phone
9/1/2020 9:39:41 PM

Thank You

  • Yes
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Paul C.
Ordered on 8/26/2020
good experience....would buy again from this seller
8/31/2020 6:27:58 PM

just got my LG v35 today....everything was as advertised....brand new in the box and so far everything works great

  • Yes
  • Yes
  • Didn't contact
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Christopher C.
Ordered on 8/6/2020
A Perfect Order
8/23/2020 1:45:58 PM

I ordered this as a personal replacement. A used phone I could find no problem but a new phone for last year's model, that was harder and I was weary. True to their listing the product was brand new, in the original box and sealed. Shipping was not a problem either. A great experience for me.

  • Yes
  • Yes
  • Didn't contact
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Craig P.
Ordered on 8/8/2020
Better deal and shorter wait time than other store
8/22/2020 4:17:10 PM

2 months ago I made the same order directly from the massively big company /brand. Newegg gave me better price, no hidden fees, and my wait time was shorter.

  • Yes
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THOMAS T.
Ordered on 7/24/2020
ONE OF THE GOOD ONES
8/11/2020 4:04:17 PM

GREAT PEOPLE

  • Yes
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Jake S.
Ordered on 7/24/2020
Slow Shipping
8/5/2020 1:24:56 PM

Ordered on 7/24. Delivery was expected on 7/28. Item delivered on 8/4. I contacted a rep for The Wireless Circle asking if there was any way to maybe get a discount due to slow shipping. I was told the following: "For your next purchase we can offer you a 5% discount on our website. Just search thewirelesscircle then you can use a new email address to receive the 5% off." Um, no. Won't buy from this store again.

  • No
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0 out of 4 people found this review helpful. Did you? 
Chris B.
Ordered on 7/11/2020
Good service - maybe a little more descriptive in the details to avoid my problem
8/2/2020 7:40:35 AM

The one thing I will say that is negative is the phones I purchased were advertised as GSM. The average person would not know what that meant unless you researched it. That was my fault. It should say what specific carriers the phones would work with. I was refunded the whole amount for my phones with the exception of return shipping that I paid for. All communications were excellent - I would use them again.

  • Yes
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Anonymous
Ordered on 6/28/2020
Sanyo phone battery
7/10/2020 10:09:57 AM

Best price for phone battery I could find.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Amy S.
Ordered on 6/24/2020
Wait for the Future
7/8/2020 9:48:10 AM

Took almost double the time to arrive then advertised. Could have been the shippers fault so I do not blame The Wireless Circle. Both items worked perfect out of the box. Ralph S. who ordered using wife Amy S' credit card

  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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