We are a veteran seller of consumer electronic products, featuring an extensive variety of computer components from the top brands for all your system building needs. Please visit our product catalog to view the many brand-name items and latest consumer technology we carry at affordable pricing.


At TheKeyKey, we pride ourselves on your 100% satisfaction. If for any reason you are not fully satisfied with our product, please feel free to contact us.

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570 Ratings (90% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.88%
Product
Accuracy
94.04%
Customer Service
Satisfaction
90.38%
Paul S.
Ordered on 12/23/2020
Okay Reseller
1/12/2021 2:52:37 PM

Product was delivered intact and on time.

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  • Didn't contact
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Jordyn E.
Ordered on 11/30/2020
TERRIBLE SELLER - AVOID AT ALL COSTS
1/11/2021 9:59:17 PM

SELLER SENT A DEFECTIVE CLEARLY USED PRODUCT. I SUBMITTED A REQUEST FOR AN EXCHANGE NOT EVEN A RETURN AND THEY DENIED IT MULTIPLE TIMES CLAIMING I DAMAGED THE PRODUCT. LIKE MOST REASONABLE PEOPLE I HAVE NO REASON TO DAMAGE AN ITEM AND TRY TO EXCHANGE. THIS IS A SCAMMY COMPANY BUYER BEWARE.

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0 out of 1 people found this review helpful. Did you? 
Robert G.
Ordered on 12/14/2020
1/5/2021 5:10:17 PM

This purchase was cancelled. Yet it was shipped anyway. It was refused when it arrived. My money has not been refunded for three weeks? Not happy at all

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  • Didn't contact
0 out of 2 people found this review helpful. Did you? 
Joanna P.
Ordered on 12/14/2020
Great Seller!
1/4/2021 11:54:05 AM

Everything shipped on time and in great condition. Would definitly reccomend.

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Jeffery C.
Ordered on 12/3/2020
AIO was as ordered and fast shipping.
1/3/2021 6:29:57 AM

Received EVGA AIO super fast and in perfect condition! Works as intended. Would definitely buy from again.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 11/30/2020
Not even 30 days
1/2/2021 10:14:41 AM

The power supply gave out after 29 days better it killed my mobo when it went out.

  • Yes
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0 out of 1 people found this review helpful. Did you? 
julio n.
Ordered on 12/11/2020
THIS SELLER IS A SCAM DON'T NOT BUY
1/2/2021 7:03:10 AM

SIMPLY THE FIRST AND WORST SHOPPING EXPERIENCE IN NEWEGG. THIS SELLER SIMPLY DOES NOT CARE ABOUT THE CUSTOMER ONLY THE MONEY. THE PACKAGE SUPPOSEDLY WAS DELIVERED, LATE, BUT SUPPOSEDLY IT WAS DELIVERED IT TURNS OUT THAT MY WIFE AND I WERE LOOKING FOR THE PACKAGE ALL OVER THE HOUSE AND ASKED THE NEIGHBORS AND NOTHING. I CONTACTED THE SELLER SAID THAT I WOULD TALK TO UPS, UPS SUPPOSEDLY CONFIRMED THAT THE PACKAGE WAS LEFT AT THE DOOR, BUT IT RESULTS THAT THE PACKAGE DOES NOT APPEAR, I CONTACTED THE SELLER AGAIN AND THEY NEVER ANSWERED AGAIN, PLEASE JUST DO NOT COMPLY NOTHING FROM THIS SELLER.

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0 out of 1 people found this review helpful. Did you? 
Aaron S.
Ordered on 12/10/2020
Great
1/2/2021 12:09:54 AM

Had more then enough power to run my first build plus more.

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Joseph S.
Ordered on 11/30/2020
Good price arrived early
12/31/2020 6:32:37 AM

I got the free shipping and it arrived about 4-5 days after ordering, about 3 days earlier than predicted.

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Zachary K.
Ordered on 12/14/2020
Fantastic!
12/30/2020 3:39:05 PM

Everything came as described and was an easy set up! I’d recommend this company to friends if they want to build a pc in the future.

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Yeniew T.
Ordered on 12/10/2020
Item as described!
12/29/2020 9:29:23 PM

The internal DVD-Drive originally made by ASUS was necessary for my 1st PC build. Since I would make use of an optical drive to burn and edit music for personal reason, I thought the ASUS DVD-drive that reads and writes DVD-RW -R, CD-RW -R was good and enough for the majority of my purposes. I have yet to completely install this drive into one of the bays of the PC but for the most part, I beilive it works perfectly and it is eco-friendly, a major plus in today's economy! The seller did a great job packing the Drive and in doing so, kept the overall components of the drive intact and in perfect working order once used. There may have been some bumps and twists along the journey, but this package was well protected. Anyway a great job by the seller. One side note: Although it was not the cheapest of the drives from all the sellers in Newegg, I believe this was the one with the most value and added peace of mind. As I am just starting out in the PC building, personally, I would buy from this seller if I need more parts. Hope this helps someone make an informed choice about drives.

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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Laurrie W.
Ordered on 12/9/2020
Graphics Card
12/29/2020 9:29:06 AM

This graphics card was eggactly what I needed!!!

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2 out of 3 people found this review helpful. Did you? 
jeff m.
Ordered on 12/10/2020
POWER SUPPLY
12/28/2020 8:40:20 PM

the power supply is fine. it was the delivery that sucked. the ups truck passed up my drive way and my mail box, it did slow down and then drove off. i seen the truck go down the street, got in my car and followed the truck till it stopped again. i went up to the truck and the lady had my package in the front seat. the driver said she was not allowed to come up my driveway. they had been laying the packages at my mail box. and left it. i never knew when. i cannot see my mail box from my house. (this is UPS). i dont know what happened to them and im sure there blaming it on the virus. they always came to the house before. even up to until dec. of this year. then they decided there not allowed to come up my drive way. i just dont understand. i guess UPS dont care whats in the box or how much money it cost, or if it gets stolen , I have a po box but they will not accept that for a shipping address. the post office says they will leave a note in the box that there is a package there for me. so there you are.

TheKeyKey Response:
We were not contacted by you regarding this issue. We will reach out to you for further details.
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  • Didn't contact
1 out of 4 people found this review helpful. Did you? 
John B.
Ordered on 12/9/2020
Faulty product, wouldn't exchange.
12/28/2020 2:35:27 PM

Product was faulty, they wouldn't replace it. I would've had to return the order, place a new one, wait for the money to come back and in the meantime go without a monitor. It was not worth all the hassle. Left dissatisfied. Will not do business with Newegg any longer.

TheKeyKey Response:
You reached out to us regarding this matter on 12/16/2020 and we provided step by step instructions on returning the item for a full refund. We were also going to provide you a return label. As long as the item is within our 30 day return period, it will be eligible for a full refund.
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  • No
1 out of 3 people found this review helpful. Did you? 
Justin J.
Ordered on 12/23/2020
Received faster then expected
12/24/2020 1:57:04 PM

I order it late in the afternoon the 23rd expected shipping told me it be January 7th before i would get it the seller had it shipped later that night and i received the item the next day on Christmas eve

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1 out of 1 people found this review helpful. Did you? 
Moises G.
Ordered on 12/7/2020
Great and Fast Shipping
12/22/2020 5:42:51 PM

This stuff arrived so fast, it was like lightning this seller deserves more than 5 eggs.

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1 out of 1 people found this review helpful. Did you? 
Jason S.
Ordered on 12/4/2020
Received what I ordered
12/21/2020 3:55:32 PM

The graphics card came on time and is what I expected. Will update on how it operates. Bought it to speed up an entry level gaming computer

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1 out of 1 people found this review helpful. Did you? 
Randy W.
Ordered on 12/4/2020
12/21/2020 11:50:19 AM

I ordered a bunch of stuff at one time. Paid extra for express shipping. Everything came one piece at a time standard delivery. Then, I got emails saying my payment was declined? My bank contacted me and I confirmed I had ordered those items. Then it was sent. Then another item saying payment declined followed by an email saying item was shipped. Back and forth a couple of times before the rest of the order was just canceled. Thanks for ruining my son's Christmas. I don't know what kind of organization this is, but... never had a payment decline before (money in the bank to cover it).

TheKeyKey Response:
Our records show that you only ordered a motherboard from us, which arrived on time. We were also not contacted regarding your issues with us. We will reach out to you for further details.
  • No
  • Yes
  • Didn't contact
2 out of 5 people found this review helpful. Did you? 
Marissa C.
Ordered on 12/3/2020
As expected
12/21/2020 9:33:43 AM

Item arrived as described, early than expected

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Josh M.
Ordered on 12/3/2020
New product
12/18/2020 5:22:12 PM

I have only has a product for a couple weeks but, it set up easily and worked beautifully to this date.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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