【About anidees】

1. Vision
To be the world-class and trusted Brand.

2. Mission Statement
anidees, the motivated hardworking team, provides the product with premium value to our customers including consumers and business partners. With handsome profitability for sustainable growth, we believe in hiring for the potentials, training for the skills, aiming for the growth and sharing for the rewards.

3. Brand Story
The story of Brand name anidees was from English first " an idea " but we play it to plural and it turns to " an ideas" but since the most ideas we collected for our product are from Europe. thus we change idea to idee (German ,Dutch, France) , with plural form it turns to " anidees "

anidees is a design company, focus on product design and provide value add items to customers. Our slogan is " Ideas from you".

Our aim is to be a brand/Company who listen to users and make " simple , elegant , and Quality " products to our customers.

【About Geometric Future】
Brand Profile: In 2020, the Geometric Future team was created to “design” more imaginative products, aiming to achieve the goals dictated by us instead of the market. Using every detail to eliminate stereotypes and redefine the times, is Geometric Future’s mission.

The brand’s name, Geometric Future, speaks of its core values. The trend of design is to apply more [geometric] elements, show “less” instead of “more”, just as the brand’s slogan: “Simplify”. We use the simplest technology/material/aesthetics to achieve practicality/ease of use/sensuous beauty/user-friendliness.

Look back and look forward! A small first step from IT sector, the self-proclaimed future backbone in the design industry.

The creator of glass PC cases is about to redefine PC cases.


【 Customer Service】

You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any neutral or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

anidees Email:
info@anidees.com

【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.
READ MORE
Thinkwise Store
  • THINKWISE STORE
  • 8,830 Sales 
     
    6 Followers 
     
    387Ratings(94% Positive)
  • CONTACT
Store Home
All Products
Reviews
387
Return Policy
About Us

RETURN POLICY

We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 14 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

All returns must include the following or it will be rejected and returned back to you at your cost:
• Product purchased from our Newegg Marketplace store ONLY
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial# intact on product and on retail package (Proof of Purchase)
• Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%