Tonyang Store specializes in DIY Computers assembly products. Our goal is to provide best prices, unbeatable service and build lasting relationships with individual customers, corporate clients and resellers.Customer always comes first! We care about customers’ experience shopping with us; please always let us hear about your concerns, and we will definitely help. From raw materials to final product production, we have established a strict quality control process to ensure the quality of our products.We are committed to providing customers with advanced, high-quality products, while giving customers comprehensive pre-sales, sales, after-sales service.If you liked our products and services, a positive feedback will be appreciated; however, if you have issues with our products and services, please feel free to address it to us and we will be more than happy to troubleshoot your issues and provide the best solutions.

SHIPPING:
We ship your orders within 8-15 business days after the payment cleared.
In most times item will reach most of the countries within 5 to 15 working days.We are so sincerely hope you can receive your item as fast as possible. If you feel it takes too long time to receive your item, please send message to us first. We will try to solve any problem.
Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday, weather, local post, local natural disaster&Custom passing. If your item is delayed by these reasons, pls contact us first before leave the bad feedback.

TRACKING:
You can track your order with tracking number on www.usps.com or www.17track.net

RETURN & REFUND:
We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.

FEEDBACK:
If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.
If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !
Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

Thanks for shopping from us ! Have a nice day.

Feedback
Returns Policy
19 Ratings (58% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
63.16%
Product
Accuracy
73.68%
Customer Service
Satisfaction
50.00%
Chad J. Milios
Ordered on 4/27/2021
During a global chip shortage
6/18/2021 4:11:45 AM

They sent an equivalent product of a brand different than listed. Arrived without delay. Been in constant heavy use for three weeks and I am very pleased with the solid performance.

Tonyang Store Response:
We are very sorry for the inconvenience caused to your life. If you have any problems in the process of using, please feel free to contact our customer service. It is our greatest pleasure to serve you.
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Anonymous
Ordered on 4/20/2021
Excellent Pricing, Reasonable Shipping Time.
6/11/2021 8:34:35 AM

I ordered an SSD from this seller. Given that it was shipped from Asia I expected to wait a bit. The item arrived within the timeframe indicated and I was not inconvenienced. The SSD performs beautifully and I was pleased with the value.

Tonyang Store Response:
We are very sorry for the inconvenience caused to your life. If you have any problems in the process of using, please feel free to contact our customer service. It is our greatest pleasure to serve you.
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Anonymous
Ordered on 4/17/2021
6/8/2021 12:17:24 PM

I understand, covid has impacted international shipments to some degree, but it took over a month to ship this. It took more than a week just to get it processed. At multiple points during shipping, it sat in a location for days at a time. Honestly, the quickest step in the process was getting it across the ocean, but every step before and after coming stateside just got progressively worse. I gave up on checking on it after about 3 1/2 weeks, just assumed it wasn't coming. I gave it a few more days, almost just wrote it off and refunded it, but by the time I got annoyed enough to actually take that step, it had been delayed in shipping long enough that I was out of the refund window before it even showed up at my house. Does it work? Sure. It's a cable. It's kinda all or nothing there. Does it fit properly? Not exactly, but that's expected with aftermarket stuff. If you've got a need for a 15 foot usb-c cable and don't mind waiting so long you forgot what you were going to use it for, the price is great. If you actually need it in a reasonable amount of time, go somewhere else.

Tonyang Store Response:
We are very sorry for the inconvenience caused to your life. If you have any problems in the process of using, please feel free to contact our customer service. It is our greatest pleasure to serve you.
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Zackary l.
Ordered on 3/24/2021
BAD REALLY BAD
3/31/2021 3:29:05 AM

ordered ram and never came they email me statiing this Dear friend,We are very sorry about your order, we have contacted the post office, your parcel may be lost, we are willing to give you a full refund to express our apologiesLooking forward to your understandingRegard'si emailed back asking for them to call me and what do these dumb people do just copied this message and sent it right back to me I would never recommend this company to no one and also Newegg gave their phone number yeah it don't work terrible experience

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Chanin R.
Ordered on 12/5/2020
Still waiting on refund
2/2/2021 7:51:37 AM

Asked for a refund 4 weeks ago and still waiting on the refund.

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abdullah a.
Ordered on 8/10/2020
9/4/2020 6:57:37 PM

nearby month when i make the order and still not shipped , untreatable seller

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Jennifer B.
Ordered on 8/10/2020
Misleading Imagery and Details
9/3/2020 10:25:20 AM

I am completely frustrated by this seller. The item was delivered weeks late and in the wrong color. I ordered a black stick and received red. Plus the image shows two sticks, but apparently there was only one. The price was outrageous for one stick of RAM. Will not purchase from this seller ever again.

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Anonymous
Ordered on 4/23/2020
Filter at fault
6/1/2020 3:26:07 PM

When searching for deals on bundle of 2 8Gb DDR4-3200 RAM cards. In additon only received one RAM card for purchase. Did not receive on time waited two months.

Tonyang Store Response:
Dear Valued Customer, I am very sorry, due to delay in logistics, your order has not been processed in time. But please don't worry, we can give you a full refund. Can you cancel your bad feedback for us? You know This is very important to us, thank you for your understanding. Again expressing deep apologies Best wishes!
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Sarah C.
Ordered on 5/12/2020
Fair
6/1/2020 7:40:30 AM

This took a long time to get. Was not delivered within expected time.

Tonyang Store Response:
Dear, Thank you for your order. It is my pleasure to serve you. Due to the global spread of the new crown pneumonia epidemic, the delivery of goods and the quarantine clearance process will be prolonged, so the delivery time will be delayed. We are very sorry for the inconvenience caused to your life. Our team will continue to work hard to provide high-quality and convenient after-sales service.If you have any questions, please feel free to contact me. Hope the product can bring you a wonderful experience. Thanks again! Greetings.
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