If you have a question about your order or an item, click the "Email This Seller" button above. Please include the order number or item number/name in your message if applicable.

Ulterior is a U.S. based tech company specializing in consumer, commercial, and enterprise sales. All products in our store have shipping options as quickly as overnight (Next business day) unless specified otherwise. All our products are Shipped By Newegg, which means your orders ship from Newegg warehouses. Newegg handles the fulfillment, shipping, and customer service for your order. If you have a shipping or payment concern, please contact Newegg Customer Support.

All products on our store have a 30 day guarantee. Items must be returned in the same condition with the packaging it was received in. Damage caused by improper installation or usage such as bent motherboard pins is not covered under warranty.

All used/refurbished products are rigorously tested to function and perform as they are intended. Products will be cleaned and restored to the best possible condition. All new items are brand new in box with all accessories, they are not repackaged used items like some other sellers provide.

All used/refurbished motherboards come with BIOS and firmware updated to the latest revision provided by the manufacturer. Used/refurbished motherboards come with IO shield and 1x SATA cable unless otherwise stated. Ulterior makes every attempt to supply the original accessories for used/refurbished products. However, regardless of what the original Newegg product catalog says or shows in the stock product images, we only guarantee that you will receive the product itself. Additional accessories may or may not be included. Bear in mind that your open box product may not contain original packaging, cables, adapters, manuals, CDs, etc. If you have a question about which accessories are included, please contact us before you order.

Feedback
Returns Policy
191 Ratings (84% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
95.77%
Product
Accuracy
85.71%
Customer Service
Satisfaction
87.04%
SEVERN C.
Ordered on 1/28/2021
Fast shipping
2/8/2021 3:24:10 PM

Good seller.

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1 out of 1 people found this review helpful. Did you? 
RaySylvester J.
Ordered on 12/29/2020
I am Impressed
1/21/2021 12:52:23 AM

I am Impressed at how quick the product arrived at my brother's residence! NewEgg said it would arrive at this date and it did. I didn't use the motherboard yet, because I still need to order 3 more items from NewEgg, and then I can have my new system assembled and get it up and running.

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1 out of 1 people found this review helpful. Did you? 
Michael T.
Ordered on 1/19/2021
Expensive, but delivers
1/20/2021 10:22:30 PM

Great experience. Part came packaged professionally, barcodes on parts, extra sata cable and even antennas that I didn't need but also had their own individual barcode / labeling / packaging. Motherboard POSTed no problem, the socket had evidence of what looks like used to be bent pins that were fixed, but I'm not complaining, it works fine.

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1 out of 1 people found this review helpful. Did you? 
Susan J.
Ordered on 12/25/2020
Gaming PC not as described
1/3/2021 7:02:00 PM

I ordered an ALLEGIANCE CALLISTO Desktop Computer Gaming PC. What arrived came in an ABS box, which is a private label Newegg brand. Furthermore, the product description on the site listed a 4.2 GHz processor but the actual specs on the machine are a 3.6 GHz processor. I would not order from this seller again.

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  • Didn't contact
0 out of 2 people found this review helpful. Did you? 
Daniel R.
Ordered on 12/9/2020
So far, so good.
12/28/2020 11:19:42 AM

Item was in great shape as described.

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1 out of 1 people found this review helpful. Did you? 
Rodney M.
Ordered on 12/1/2020
Great refurb, works fine, good price
12/15/2020 11:41:24 AM

What can you say, I wanted a replacement for a MB that no longer worked and I didn't want to replace all the other hardware. This was a great replacement at a reasonable price.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Joseph L.
Ordered on 11/29/2020
Just as described
12/14/2020 6:28:33 AM

Everything was as good or better than described. Didn’t really look used at all!

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
JAMES K.
Ordered on 11/27/2020
Gigabyte GA-EP45-UD3P Used Mptherboard
12/14/2020 4:29:03 AM

This used motherboard was packaged the same as a new motherboard and performed just like a new motherboard. I installed my old Intel 9650 3 meg processor and old 8 gig memory. It came with an F12 bios and a good bios battery. I also installed Windows 10 -1909 without any problems. James J. Kizak

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Taylor C.
Ordered on 10/12/2020
Falty hardware
11/25/2020 4:55:00 PM

Used Graphics card died within a month of use.

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0 out of 1 people found this review helpful. Did you? 
Brooks R.
Ordered on 10/19/2020
Clean used motherboard, seems to work fine
11/10/2020 4:25:48 PM

Clean used motherboard. The basic functionality I have been able to test so far works properly.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Robert B.
Ordered on 10/12/2020
Excellent card for text and spreadsheet application
10/28/2020 10:18:40 AM

I purchased this card for use with a salvaged, older I-7 motherboard with a broken PCIE16 connector, so needed to use ordinary PCI. This machine runs Windows 10 Pro, is used only for work - - text, spreadsheets, and CAD, never for games, so high-speed graphics are not needed. This card works perfectly at 1920x1080 resolution for this and for 'Net searches. Not a cheap card, but fits my requirements perfectly!

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Christopher G.
Ordered on 10/9/2020
Great card
10/26/2020 11:53:09 AM

Yes items works

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Jennifer M.
Ordered on 10/8/2020
Ssd and ram loose in case
10/22/2020 11:42:07 PM

The case and fan are great, but the ssd and ram were just rattling around loose. That i was fine with because i get that things can come loose in shipping, however, the graphics card came dead. Overall it's fine if you were already planning on upgrading, but don't get this if you are trying to save some money.

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  • Didn't contact
Did you find this review helpful? 
Rick F.
Ordered on 9/15/2020
A fast shipper. Arrived a day early.
9/30/2020 12:30:18 PM

I recommend this seller.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Cat L.
Ordered on 9/22/2020
Sloppy shipping, tech support has an attitude & available only via email
9/28/2020 4:57:33 AM

A stick of 16GB RAM was floating about on arrival. Sloppy shipping. Their tech support copped an attitude when I enquired about a BT dongle I'd bought - they claimed machine had no BT, had not advertised BT. I responded it does now, fools. Just trying to get it to WORK! ACK.

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0 out of 1 people found this review helpful. Did you? 
Eric H.
Ordered on 8/29/2020
Excellent product for a hobby gamer
9/15/2020 3:17:48 PM

Great for me, someone who games to relax, not to stream, make money, or be number one. Excellent shipping and product was just as described.

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  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Otto C.
Ordered on 9/8/2020
Faast!
9/11/2020 5:46:04 AM

Great purchase, super fast delivery, Thanks!

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1 out of 2 people found this review helpful. Did you? 
shawn k.
Ordered on 8/14/2020
8/31/2020 9:20:47 AM

works good

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1 out of 2 people found this review helpful. Did you? 
RobertOlson .
Ordered on 7/30/2020
Great!
8/14/2020 1:55:52 PM

Was exactly as described. Better than I expected. Works flawlessly and had no problems at all. I would buy from this service again

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  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Mark W.
Ordered on 6/16/2020
7/14/2020 9:18:43 AM

I rate this seller as excellent.

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1 out of 2 people found this review helpful. Did you? 
 
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