shipping Holiday Shipping Details & Extended Holiday Returns
Monday - Friday: 6:00 am - 6:00 pm PST, Saturday - Sunday 6:00 am - 2:30 pm PST

VitaminLife offers hundreds of name brands and thousands of items at the lowest prices. Our Internet store is so large that no physical store could ever offer you the selection or convenience of VitaminLife.com.

VitaminLife also has a physical store in Redmond, Washington where we carry our top selling items. We are near the headquarters of Microsoft. If you are ever in the area, please visit us.

Shipping and Delivery:

Our lowest cost shipping option within the Continental United States is our flat rate of $5.95. Your package will be shipped for $5.95 regardless of dollar amount or size, unless it weighs over 25 pounds, in which case a surcharge may apply. When you select our flat rate shipping option, your package will be sent via US Postal Service, UPS Ground or Ontrac. Our shipping department generally chooses the shipping method. If you choose this option, please provide an address that is suitable for US post office e.g P O BOX when applicable and a street address for UPS and Ontrac packages. Please note: we reserve the right to choose the shipping carrier.

UPS/USPS Flat Rate Ground Shipments generally take 2-10 business days for delivery depending on your destination.

Please note, US Postal Service packages do not require a delivery confirmation signature.

Orders shipped to Alaska, Hawaii, Puerto Rico and the US Virgin Islands addresses will be charged a flat shipping rate of $9.75. Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations. Shipments sent to these locations are sent via US Postal Service Priority Mail.

Orders shipped to APO and FPO addresses are charged a flat shipping rate of $9.75. For security reasons, these packages do not receive valid tracking numbers. All packages sent to APO and FPO addresses are sent via United States Postal Service. Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations. Shipments sent to these locations are sent via US Postal Service Priority Mail.

All orders typically take 1-2 business days to process. UPS does not include the day the order ships, nor weekends or government holidays as shipping days.

If your address cannot be verified by our address verification system, your order may be delayed while we contact you to confirm the address.

Please note that we ship Monday through Friday, excluding US Government holidays. Backordered items generally ship within 2-10 business days provided they are available from the manufacturer.

Refrigerated items are kept in the refrigerator until they are ready to be shipped. After the items are in transit, they are susceptible to shipping temperatures. Unfortunately, VitaminLife does not have refrigerated packaging materials or ice packs. We recommend shipping during cooler months or selecting expedited shipping methods.

Customers are only charged one shipping charge and will not be charged additional shipping to send out backordered items. If a package is returned after 3 delivery attempts, returned due to an incorrect/incomplete address, or refused at delivery, you will be refunded for the total amount of the order less shipping and less a re-stocking fee of 15% of the total order amount.
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