Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

【About BogDUO】

- Vision
We Make Power Look Good.

- Brand Mission Statement
VogDUO is a consumer electronics design company founded in 2008 and based in Taiwan and San Francisco Bay Area. VogDUO is committed to offering unique, well-made, and environmentally friendly products. We have an in-house team that brings state of the art industrial design, mechanical engineering, electrical engineering, and packaging. Additionally, our products are produced in Taiwan to ensure product reliability and responsible manufacturing.


【Customer Service】

You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

VogDUO Email:
service@vogduo.com

【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Feedback
Returns Policy
3 Ratings (100% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

3 egg
0
0%
2 egg
0
0%
1 egg
0
0%
On-Time
Delivery
66.67%
Product
Accuracy
100.00%
Customer Service
Satisfaction
100.00%
Mark j.
Ordered on 1/9/2021
Slow shipping
1/26/2021 6:58:30 AM

The cable I purchased was as described on the new egg site. It works great as is of good quality and construction. It took 9 days from date of purchase to receive it though which I feel was a long time to wait. I know given how much people are ordering things these days that shipping is delayed in a lot of cases.

  • No
  • Yes
  • Didn't contact
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