Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

WM electronic was established in 2009. At WM electronic, we truly believe that customer service is what brings you back. Not only do we do our best before the sale, but also after you receive your product. We are available via phone and E-mail to help ensure your satisfaction with your order.

We've dedicated ourselves to making sure that everyone enjoys shopping at WM Electronic. We take great pride in working passionately to exceed your expectations each and every time you shop with us.

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Returns Policy
29 Ratings (14% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
6.90%
Product
Accuracy
13.79%
Customer Service
Satisfaction
3.85%
Anonymous
Ordered on 8/22/2021
Scammers
10/15/2021 1:54:39 AM

Fake tracking number, item never shipped after a month. Customer service claimed clerical error and that they shipped it. Filed a claim through PayPal and Newegg, and got my money refunded. They are scammers and should be removed from Newegg Marketplace.

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Anonymous
Ordered on 8/20/2021
DONT ORDER FROM THEM
10/12/2021 6:27:15 AM

Took a month to get a update, also the item never came. Had to get a refund

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Brandon
Ordered on 8/18/2021
Unresponsive and Lazy
10/8/2021 4:28:22 AM

I purchased a graphics card thru this company on Newegg in mid August because it said it was in stock. Delivery time said between 10-21 days. Here we are, it's October 9th, and I still don't have it. I messaged the seller multiple times and got no reply until I got Newegg involved. They said shipping times are extended due to the pandemic. Well, funny fact, I just so happen to work in distribution too and I can tell you that of the hundreds of customers I deal with, I let them ALL know what their delivery will be late. We also report the long lead times on our website because people deserve to know when they will be getting what they paid for. These people couldn't be bothered to do that.

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Anonymous
Ordered on 9/26/2021
FRAUD! Did not ship item!
10/4/2021 8:54:55 PM

Read the other review before doing business. This seller is a fraud.

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Anonymous
Ordered on 8/10/2021
10/1/2021 12:26:56 AM

Tracking on the item didnt work. Its been stuck on label created since it shipped over 30 days ago. When contacting seller about more info the response I was given was package has been shipped be patient. That was all. I get work shortage and the world is crazy, but a status check was all I asked for. Will update when the part arrives.

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Anonymous
Ordered on 8/20/2021
Never received
9/29/2021 7:08:45 AM

Ordered and didn't look at the seller reviews my first mistake. My second was not getting a refund the moment I did. After being in label created for 3 weeks I finally contacted them took the second message for them to reply and the third message for them to even tell me that customs would not release the product. I was able to get a refund but note to others please look at seller reviews and not just product reviews.

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Anonymous
Ordered on 8/14/2021
wouldn't recommend
9/15/2021 10:23:40 PM

ordered my part a month ago, sat on "label created" for almost 3 weeks before I had to message the seller about its whereabouts, told me it was stuck some place and they would inform me when its shipped. A week passes after I message them numerous times with no response, had to contact newegg support and it took them to message the seller directly to finally get an answer, bright side being the seller fully refunded my order, never found out where my order actually was though.

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Anonymous
Ordered on 8/27/2021
Never received the product
9/10/2021 11:17:21 PM

Placed my order, to which it was stuck in awaiting carrier pickup for two weeks. Contacted the seller multiple times for updates, most of which were ignored. Finally the seller flat out admitted that the card was seized, and they no longer had more information. No telling how long they would have strung me along. Was finally offered a refund, to which they refunded the incorrect amount. This seller is a joke, and you should look elsewhere

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1 out of 1 people found this review helpful. Did you? 
Andrew R.
Ordered on 8/7/2021
Meh....
8/27/2021 4:27:20 PM

Read the reviews they are very accurate... Item sat in "label created" status for 17 days before I ended up opening a claim. After opening a claim, tracking information was finally provided. Item then showed up on the 20th day after ordering. However, shipping box was BEAT UP as was the product box. The box had clearly been opened. and the product taken out as everything was not factory wrapped anymore. I did not purchase a used product...but thats what I got.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/19/2021
8/14/2021 7:53:11 PM

I would give zero eggs if possible as the item never got shipped and the seller never responded to any of my inquiries about shipping status while no tracking was updated and sat idle on shipping label created for 24 days. Worst experience Ive ever had with any online transaction by leaps and bounds!

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Anonymous
Ordered on 7/6/2021
CAVEAT EMPTOR!! FRAUD!!
7/24/2021 6:51:39 AM

BEWARE: they will provide you with one or more tracking numbers delivering in your ZIP code, when you DO NOT receive the package, they will claim that according to the shipper it was delivered. Then you have to get in touch with the courier to retrieve the REAL delivery address, THEN NewEgg or the credit card will refund your money. Avoid the headache and DO NOT ORDER from these guys.

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 6/19/2021
7/16/2021 2:18:36 PM

Seller doesn't give any updates all they use is the excuse That there is a shipping problem but I've been waiting almost a month for it to come in and still hasn't come in. If I could rate negative eggs I would, wouldn't recommend If you're looking for a graphics card to come in.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/21/2021
Item never shipped
6/15/2021 7:05:41 PM

No response to any communications. Item never shipped.

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3 out of 3 people found this review helpful. Did you? 
Aaron N.
Ordered on 5/6/2021
This seller deserves it's reputation.
6/14/2021 4:32:53 PM

I purchased a Gigabyte AMD Radeon RX 5500xt from this seller and it took a little over a month to get here. Which is fine in my opinion, after all it came all the way from China, we're in the middle of a pandemic and it had to go through customs. However I was unable to track it at all. The only update I received was a notice that a label was created and the tracking number did not work at all, in fact Newegg's system still thinks that it is in transit despite it being right here next to me.

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 5/6/2021
Not even in a box
6/3/2021 5:34:43 PM

Item took almost a month to arrive after contacting the seller 3 times and asking for ETA. Made a claim with Newegg support and ordered another from a different seller. Seller then immediately asked me to close the marketplace claim on Newegg and they would give a partial refund as compensation and assured me the product would be delivered within a week. I agreed and closed the claim. Package later arrived with the product box literally wrapped in cardboard on the sides held together with duct tape. Also had all sorts of shipping labels and originated in Hong Kong China which explains the extremely long shipping time. Because it took almost 30 days to arrive, I have very little time to try to return and overseas shipping would be out of my pocket. So now I have two packages and have to return one. Money and time wasted. All I needed was an ETA update

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2 out of 2 people found this review helpful. Did you? 
Nilanjan S.
Ordered on 4/27/2021
Awful service
5/30/2021 3:41:53 PM

Seller charged the credit card but never shipped the item which is illegal. Seller never responded to any query. Newegg should remove them from their platform although I am doubtful that would happen.

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2 out of 2 people found this review helpful. Did you? 
Francisco R.
Ordered on 2/22/2021
Late, used, and damaged.
5/22/2021 4:44:41 PM

Never buying from you guys again.

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2 out of 5 people found this review helpful. Did you? 
Anonymous
Ordered on 4/15/2021
Stole my money
5/20/2021 9:38:45 AM

Tried to get ahold of them for a month after it said it was supposed to arrive. Said package never arrived post office

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3 out of 5 people found this review helpful. Did you? 
Antonio s.
Ordered on 4/20/2021
No power supply
5/4/2021 5:42:20 PM

Really? A 1k power supply and no Ac power cord ?. Wow .

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2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 1/14/2021
Don’t do it
3/6/2021 7:05:33 AM

Trust me, do not buy from this seller, “shipped” January 27th, a month later I hear nothing, no response to my PayPal claim and eventually PayPal just gave me my money back lol

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4 out of 4 people found this review helpful. Did you? 
 
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