Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Thank you very much for ordering in our store!

We focus on the manufacture and sales of electronic products,such as Storage, Motherboard, Cables, Converters, hubs etc.

Please contact us by the email below and skype if you want to buy batch items, we can provide you discount and offer you online/offline payment !
The more items you buy ,the more money you save !

Email:
heartsunmoon@outlook.com

m18682474187@vip.163.com

Skype:
live:m18773218548

Whatsapp:+8615302627031

Shipping:
If you chose the Int'l Economy Shipping,it may take about 9-18 days to deliver'also you could chose Standard Shipping/Expedited Shipping,which can deliver fast.


Tracking number & Info:
You can track the order with your tracking number on the website below:
①http://track.4px.com/query/?locale=en_US
②https://www.17track.net/en
(Remember to chose the correct carrier “4px",otherwise you could track nothing)
③https://www.usps.com/


Note:
Shipping time will delay due to the other reason like holiday,weather,local post,local natural disaster and Custom passing.
Please email us to reach an agreement before leave a negative feedback.

Return & Refund:
We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
If you have problems about the item,please contact us first instead of return&refund,we would try our best to slove your problem.

Thanks for shopping from us !

Feedback
Returns Policy

We advise:Please contact us before you take a return request.
Policy:
1. We will gladly accept returns within 30 days from receipt of merchandise it there's something wrong with the item.
2. Returned or exchanged merchandise must in its exact original condition, including all packaging, accessories and manuals.
3. Shipping and handling fees are the costs of us sending the product to you and will not be refunded unless the item is defective.
4. In the event an item is sold with "free-shipping", we will refund the amount of sale.
5. Units that are found to be physically damaged due to abusive usage or mishandling by buyer or missing components will be returned to the buyer at the buyers expense.
6. Please allow up to 7 business days after we receive the package for your return/exchange/refund to be processed.

Basic Criteria:
All returns must include the following:
1) Original Condition
2) All accessories
3) Manuals, warranty registration, etc.
4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
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