For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

XIU MEI INC is based in China, we are committed to providing Better Quality and Lower Prices products to consumers and distributors. And we also strive to providing each customer with the highest standard of customer service. If you have any needs or suggestions, please feel free to let us know, we will improve. Wish you a happy shopping experience here.

Feedback
Returns Policy
34 Ratings (68% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
70.59%
Product
Accuracy
85.29%
Customer Service
Satisfaction
70.59%
RICHARD M.
Ordered on 5/31/2021
Looks good and to be well made.
7/19/2021 6:38:08 AM

It made the trip and is laying in the top of my electrical tool kit. One of those items you don't run across every day good to have one when you need it. Sorry, still haven't used it but I don't see any reason it will not perform as expected.

XIU MEI Response:
thank
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Gregory G.
Ordered on 6/23/2020
didn't send me the same model as was described on product page
7/24/2020 4:10:40 PM

What received had to have been and older model with lesser product specs. Contacted Xiu Mei customer support and their reply paraphrased to, "Too bad so sad" then nothing. Newegg is great and always has been. Newegg took care of the problem in on phone call

  • Yes
  • No
  • No
Did you find this review helpful? 
Anonymous
Ordered on 1/11/2020
Everything was fine
2/13/2020 6:06:27 PM

Anything ship from China usually takes 3 weeks, so this one is no exception.

XIU MEI Response:
thank you
  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
PEIQIANG C.
Ordered on 11/24/2019
Nice little fan
12/21/2019 6:29:42 PM

Ordered this as a replacement for my notepad cooler fan which is low profile/height 80mm fan, this fits perfectly and seems to be a good replacement

XIU MEI Response:
thnak you
  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 9/11/2019
Not Good
10/8/2019 5:58:51 AM

More that 2 weeks for an item is not acceptable.

XIU MEI Response:
Sorry, due to cross-border transportation, the standard time is 10-15 days. We will improve your suggestions. Thank you
  • No
  • Yes
  • No
0 out of 1 people found this review helpful. Did you? 
James W.
Ordered on 8/6/2019
Very nice vent filter...
9/3/2019 5:53:11 PM

The vent filter is made of a heavy but thin nylon and is a very good quality. Filter has punched holes and works very well. The filtration holes are very close and filtration is fine.

XIU MEI Response:
thank you
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Fernando C.
Ordered on 7/5/2019
SLOW shipping
8/1/2019 5:14:55 AM

It took four weeks to receive item, also tried to cancel the order and all I got was a return shipping label that expired after the package finally arrive. When I ordered the item it said that he estimated time to get the item was 7 to 14 days.

XIU MEI Response:
Hello! We are sorry for your feedback. The parcel was delayed in customs processing. The product is ok. Thank
  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
justin b.
Ordered on 2/2/2019
3/1/2019 3:29:44 PM

I haven't seen it yat

XIU MEI Response:
Hello, your order package has been signed, please understand.thank
  • No
  • No
  • Didn't contact
Did you find this review helpful? 
Luciano b.
Ordered on 1/28/2019
Good product just took forever to receive
2/23/2019 11:52:23 AM

Good quality product just expect to wait for it.. took about 3 weeks

XIU MEI Response:
thank you
  • No
  • Yes
  • Yes
Did you find this review helpful? 
KADEN C.
Ordered on 1/9/2019
Won't ship for a month, won't arrive for another.
1/30/2019 2:36:25 PM

Ordered some small dust filters and the title says the rest.

XIU MEI Response:
thank
  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
BLAINE H.
Ordered on 12/15/2018
Good fan
1/15/2019 10:05:32 AM

This is a pretty good fan for anywhere you require an external solution for airflow, however the fan is not as quiet as it claims, its quite audible, about as loud as a ps4 when you hear it fire up.

XIU MEI Response:
thank
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Matthew B.
Ordered on 10/10/2018
11/7/2018 7:14:21 AM

Took almost a month to get here. Part did not fit.

XIU MEI Response:
Sorry, we will improve
  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
Anonymous
Ordered on 6/18/2018
seriously
7/11/2018 12:52:14 PM

midget fishnet stockings? ill just plug that into this nvme drive, and start the data transfer. now, wheres the brothel socket? i guess the company name says it all.... xiu mei....sue me is how it sounds, translated to english translated to english it means beautiful...also aptly named with a little inserted sarcasm.

XIU MEI Response:
We expressed helplessness for this evaluation. We did not exist for the products mentioned by the buyer. We have reason to suspect that the buyer received orders from other sellers and caused misunderstanding. It is a malicious evaluation to ask the buyer for evidence and not get any response.
  • No
  • No
  • No
Did you find this review helpful? 
Richard J.
Ordered on 4/30/2018
Will buy from again!
6/24/2018 4:35:39 PM

Great product!

XIU MEI Response:
thank
  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Patricia K.
Ordered on 4/24/2018
good amount of screens for the monney
6/15/2018 12:57:58 PM

I was able to do 2 computers with the amount they sent me and still have 4 left. It took a while as they came from China but that was the only downside of it. I would buy again if needed.

XIU MEI Response:
good,thank
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Anonymous
Ordered on 5/17/2018
this is more about the product than the seller. seller did communicate at least.
6/15/2018 1:28:39 AM

this part (right angle 24 pin ) was not even all plastic casing as part of it was covered in black sort of foam tape . I found that to be deceptive as looking the the photos you would assume it were all plastic casing not part foam tape. I think it should have been CLEARLY stated in the description that part of it is covered in this foam tape. so I wasted money as I will not be using it. who knows how this tape will hold up to heat. I can't understand how this decision was made to NOT make the casing all plastic.

XIU MEI Response:
Our pictures clearly see the appearance of the product, and we are sorry for the misunderstanding of the picture.
  • Yes
  • No
  • Yes
Did you find this review helpful? 
Eric W.
Ordered on 3/30/2018
Perfect
5/25/2018 6:56:44 PM

As described and pictured, just what I needed, standard fit, solid. Came in nice thick plastic carrying case with zip-lock seal too.

XIU MEI Response:
GOOD
  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Robert T.
Ordered on 3/14/2018
No advance warning of an additional one month shipping delay
4/16/2018 6:30:17 AM

No advance warning of an additional one month shipping delay

XIU MEI Response:
Thanks for your feedback, we will work harder.
  • No
  • Yes
  • No
Did you find this review helpful? 
Loren F.
Ordered on 8/27/2017
Seller GREAT
9/30/2017 12:12:04 PM

After Newegg said that it had been delivered, the item arrived 5 days later. Newegg was no help at all. Vendor was great.

XIU MEI Response:
Thank you!
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
TOP