Xinda Store was founded in 2017. we owns Lazada, Wish, Amazon and other E-commerce platforms, Main category include: electronic products, earphones, Bluetooth speaker, car headlights and so on and on. Annual sale total amount is over 200 million US dollars, currently, The number of Company employees is about 120, and will up to 180 by the end of the year. Except engaged in kinks of E-commerce platforms, Please feel free contact us if there is any questions.
Xinda Store
  • XINDA STORE
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    7Ratings(71% Positive in the last 12 months)
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Return Policy
About Us

RETURN POLICY

We offer free return in 15 days if the return is because item's quality/ damage. There will be deducted 15% products cost and return label cost if the return if because of customer make mistake order.

Please feel free to contact us if there is any question.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Restocking
Fee
15.00%