Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

International seller. Newegg will be responsible for all RMA and general customer service.Yangshan Inc. offers a large variety of phone, phone Accessories, jewelry and more cheap high quality products. We strive to offer you the best shopping experience online with fast shipping and customer service.

Delivery Time

Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

working days+weekends 3-7 8-11 12-14 15-19 20-26 30-up

United States Rate(Item arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend

How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

(1) If your tracking number is"LN........",please visit the website below to track the information(this is EUB tracking number,we ship by this)
http://www.ems.com.cn/

(2) If your tracking number is "*********CN“,please visit the website below to track the information
http://www.17track.net/

(3) If your tracking number is"*********DE", please visit the website below to track the information

A: www.usps.com

B: https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Note:if you see the item location first time is in GERMANY ,it is normal,we cooperate with a germany logistics company

(4) Other shipping method is easy,please visit their official website to track the package

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Yangshan apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.

Feedback
Returns Policy
31 Ratings (65% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
56.52%
Product
Accuracy
52.17%
Customer Service
Satisfaction
50.00%
Jacob W.
Ordered on 11/2/2020
Very happy
12/1/2020 10:13:15 AM

this seller was very professional and prompt

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Thomas K.
Ordered on 9/17/2020
New Standard For SLOW
10/19/2020 3:21:09 PM

A simple exchange has turned into the longest transaction I have ever had, with any product.

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Jordan R.
Ordered on 8/29/2020
Item Never Arrived
10/16/2020 11:23:44 AM

I have bought plenty of products from New Egg and so far my experiences have been satisfactory until I purchased an item from the third party seller Yangshan. My order was suppose to arrive in California but after I had received an email from UPS stating that my item had been delivered, my package was no where to be seen. The package was mistakenly sent Missouri. I immediately contacted New Egg customer service and told about about the lost package, New Egg Customer Service was very helpful. New Egg had contacted Yangshan and said that I should receive an email from Yangshan. There was never an email from Yangshan, and I tried contacting the company as well. After two or so weeks of being ignored by this company I filed a Market Place Guarantee Ckaim, I was quickly reimbursed by New Egg which was great, but overall my experience with Yangshan was terrible and I do not recommend buying from them.

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Landon H.
Ordered on 9/12/2020
Item Never Shipped
10/10/2020 2:15:56 PM

I purchased this item and it never shipped. Next thing I know I am issued a refund with no explanation.

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Dimetric H.
Ordered on 9/12/2020
Did not receive product
10/8/2020 3:39:19 AM

I did not get the product that I ordered, even though the tracking showed that it was delivered. I contacted this seller, but did never got a response from them. Newegg emailed me and went about the process of getting my money refunded, so kudos to Newegg. I don't know if the seller just contacted Newegg but never got with me, but the fact that I never even got a response from the seller is the cause of this rating.

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Tony H.
Ordered on 9/7/2020
Bad
10/5/2020 3:23:48 AM

Part was shipped to the wrong address. I had to request a couple of times and still have not receive the my part. No communication on when the part will get here.

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Anonymous
Ordered on 9/25/2020
10/1/2020 1:23:55 PM

My order was shipped to a party in another state so I would not recommend them. Not sure this has ever happened to me. Now I need my money back.

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Mohamed I.
Ordered on 9/8/2020
bad chinese service
9/22/2020 7:16:38 AM

He manipulate the stock after sending the items to another address and he did not want to sending me another items

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Sam P.
Ordered on 9/11/2020
9/16/2020 5:46:45 AM

September 11 order is placed. September 13 my credit card was charged. September 14 seller sent me a tracking number to track the package. Then the seller initiated a RMA for return. Called new egg, and got the answer saying item is out of stock. September 15 .. The tracking still shows it on delivery. Does not make any sense. Will not do any business with newegg or this seller in the future. Do not feel giving credit card information to people who cancel the order. delivery to local courier----NEWYORK - UNITED STATES OF AMERICA 92020/09/15 10:00:03 Clearance processing complete at GATEWAY----NEWYORK - UNITED STATES OF AMERICA 82020/09/14 18:50:03 Arrived at AIRPORT of Destination,Custom clearance in processing.----NEW YORK - UNITED STATES OF AMERICA 72020/09/14 18:49:00 Departure from airport to destination country----CHINA 62020/09/14 10:00:00 Arrive at international airport to abroad----CHINA 52020/09/13 15:00:00 Departed Facility In processing center----SHENZHEN 42020/09/13 08:10:54 Shipment has been processed in operational center----SHENZHEN 32020/09/13 02:35:33 Arrived at Sort Facility SHENZHEN----SHENZHEN 22020/09/13 00:03:19 Shipment information receive

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Anonymous
Ordered on 7/25/2017
9/21/2017 5:31:37 PM

Good price and delivery

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Anonymous
Ordered on 6/16/2017
8/8/2017 6:13:47 PM

Cancelled order - thank you for your prompt attention.

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Anonymous
Ordered on 5/27/2017
6/27/2017 11:31:23 PM

Met expections. Works well. Used in a small server application to provide network services for virtual machines.

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Anonymous
Ordered on 5/1/2017
5/23/2017 12:36:28 AM

Fast hard drive. It was a quick install and my desktop now runs so much faster!!

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Anonymous
Ordered on 1/22/2017
3/8/2017 4:01:15 PM

Exactly what I ordered and fast delivery

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Anonymous
Ordered on 12/7/2016
12/27/2016 3:28:19 PM

Excellent! Arrived ahead of estimated time. Very happy with transaction.

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Anonymous
Ordered on 11/25/2016
12/13/2016 2:39:44 PM

Worked just fine and would order from this company again.

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Nick
Ordered on 5/27/2015
Great mouse
6/5/2015 11:35:57 AM

Pros: Everything works great. The adjustable DPI is nice and the look is great though I wish the blue lighting was a little brighter. The feel is comfortable and the balance ring was a nice touch. Cons: Like I said before, the blue lighting could be brighter or maybe adjustable. The only problem I have is that it stops working if i stop using it for 10 minutes. I have to turn it off and then back on to get it work again. Other than that it is a great mouse.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/26/2015
E-Blue Mouse
4/30/2015 6:07:30 AM

I got my mouse extremely quickly, within 3 days even though it said it might take 5 to 15 so im pretty darn happy. the mouse runs great and looks really nice as well

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Anonymous
Ordered on 3/7/2015
awesome mouse
4/3/2015 3:47:07 AM

ordered and got it in less then a week so ill say not bad

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