Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Hello, welcome
1. The store mainly sells computer accessories, electronic accessories, household goods, industrial tools, auto and motorcycle accessories and provides global services. Here you can find products that suit you
2. If you have any questions while shopping, you can consult our customer service
3. Hope to bring you a good shopping experience

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Returns Policy
11 Ratings (36% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
45.45%
Product
Accuracy
63.64%
Customer Service
Satisfaction
50.00%
Kate N.
Ordered on 3/1/2021
Scam
4/11/2021 8:47:21 AM

This is a scam. I ordered the product about a month and a half ago. Last week, I asked for an update as the tracking number says the item hasn't left China yet. The seller offered me a refund but I requested to have a replacement item shipped instead. The seller said that if he shipped a replacement, that item would probably get lost as well and then they would not issue a refund. I said fine, give me a refund and then the seller said no, I would have to wait ten days. Complete hassle.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 3/22/2021
waited till 5th to ship it and wont me to wait more
4/8/2021 8:03:03 AM

Nope from china don't mean nothing item shipped on the 5th after bought the 27th last month seller had nerve to ask me to wait longer no way in hell i wouldn't recommend at all seller chose to ship on the 5th label claims it was created on the 27th and paid for that same day so they waited on purpose to ship ove a week later then they could have the shipping time has nothing to do with it dude still have received it and they get till Friday to have it then report a complaint I KNOW THEY SAT AROUND COLLECTING MONEY AND CHECKS the could have done better and their generic response to this review is going to be a billion dollar funny dude im gonna laugh so hard!!! i should complain anyways since it means i cant do a return now and i have no interest in waiting 2 weeks for them to get then a whole other week for my money back. rip-off! Had the nerve to claim they delivered it on time haven't even received it!

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Stephanie J.
Ordered on 2/28/2021
4/2/2021 5:37:19 PM

I have no clue as I still have not received this item

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Juan N.
Ordered on 3/1/2021
Smooth transaction, thoughtful seller
3/17/2021 6:24:56 PM

Cosmos is one of few third party sellers I've bought from on Newegg, and the transaction went smoothly. Without prompting, they did warn me that it might take some time for the item to arrive due to the global pandemic- many sellers are assuming you know this but the seller was thoughtful enough to remind me without prompting. The item arrived as described, and worked out of the box. I would order from Cosmos again without hesitation.

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1 out of 2 people found this review helpful. Did you? 
Monterey M.
Ordered on 12/19/2020
just a cooler
1/21/2021 6:30:29 AM

nothing special just a cooler

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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Cori n.
Ordered on 12/5/2020
31 days and counting...
1/6/2021 3:36:21 PM

Ordered 30+ days ago, haven't received yet. Trying to be patient since it's direct from China. But the tracking number says it's currently out for delivery in Lancaster, PA. I live in Sacramento, CA. So, not gonna hold my breath on this one.

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  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Richard W.
Ordered on 12/2/2020
1/2/2021 9:10:24 PM

Have not received! Ordered 31 days ago. Only shipping status is shipped.

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  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
James O.
Ordered on 12/1/2020
12/31/2020 8:21:51 AM

one did not work

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1 out of 1 people found this review helpful. Did you? 
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