Since 2007 we have been providing network devices and other IT parts and services to companies, end consumers and government agencies. Our commitment is to deliver quality parts at competitive prices with fast delivery and after-sales comprehensive support. If there is any issue with your order, please give us a call or send a message, we would like to make it right. Contact number (407) 362-1556. Email: sales@i4e-usa.com.

Feedback
Returns Policy
141 Ratings (91% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.87%
Product
Accuracy
92.55%
Customer Service
Satisfaction
88.64%
David T.
Ordered on 12/30/2020
Responsive Customer Service
1/19/2021 2:34:28 PM

Delivery was phenomenal! But item was erroneously advertised as New but was actually "unused" merchandise removed from new systems. CS initially categorized as "did not want" versus "not as described" and tried to charge me shipping penalty for the return and said could not process the refund for the insurance I bought with the order. Multiple confusing CS responses later I think I got a full refund. but will check my charge account on the next statement,

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vivian c.
Ordered on 11/27/2020
very helpful customer service
12/17/2020 10:54:09 AM

would buy from seller again. made a mistake on my end and they were responsive and able to help me correct it. thank you again guys!

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Anonymous
Ordered on 9/2/2020
Excellent Customer Service
10/2/2020 12:08:07 AM

Due to a misunderstanding the wrong item was initially shipped. A 5 minute phone call with i4e Customer Support resulted in a quick and easy exchange for the correct one. Excellent service!

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Adam A.
Ordered on 7/27/2020
8/27/2020 9:37:26 AM

does what it says on the box. Have had no issues

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  • Didn't contact
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William K.
Ordered on 6/8/2020
they messaged me to be certain the battery I ordered was the appropriate one for my laptop
6/25/2020 7:02:19 AM

Most of the Dell XPS 15 laptops have come with a battery of a certain size. The earlier units came with a different size, not only in the amount of power, but in the physical size and screw placement. The Dell tech support person I talked to didn't know that situation exists when I called with the serial number and service tag number. He simply told me that the Iaptop didn't have any consumer-serviceable parts. So I plunged in anyway and ordered the smaller of the two batteries from i4e through Newegg. A support person from i4e quickly sent me a message to warn me that I might be ordering the wrong size and so should check the battery itself. I removed the back, took a photo of the printed info on the battery and sent it in reply. i4e filled the order with the appropriate battery the same day. Three days later, I put the battery into the laptop. Piece of cake! Thanks, i4e and Newegg!

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Jonathan S.
Ordered on 5/23/2020
6/9/2020 7:52:21 AM

Everything was as advertised, battery works great. Cabling was about 2mm (eyeballed) longer than the factory battery so I had to push/bend it slightly.

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  • Didn't contact
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JOHN S.
Ordered on 5/19/2020
A Very Good Deal
6/4/2020 2:52:09 PM

Product was exactly as described. Arrived via US Mail Service - well packaged. Arrived earlier than anticipated.

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  • Didn't contact
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Nicholas S.
Ordered on 5/9/2020
Returned Item
5/26/2020 6:29:49 AM

I had to cancel an order because the item was no longer needed. The seller was very helpful.

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Larry B.
Ordered on 4/15/2020
Great Company
5/18/2020 6:26:18 PM

On time and as advertised

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Anonymous
Ordered on 4/16/2020
Great
5/1/2020 4:31:06 PM

Item as described however shipping stalled for a week at my distribution center, but it's Covid season so it was to be expected.

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  • Didn't contact
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Anonymous
Ordered on 4/16/2020
Shipped quickly and tracking was accurate.
5/1/2020 1:25:48 PM

This seller did a good job, I have no complaints.

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Nelson M.
Ordered on 3/24/2020
4/25/2020 12:42:19 PM

the merchandise arrived on time, and the merchandise in perfect condition, it was an honor to do business with this company.

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Jason S.
Ordered on 3/24/2020
Very fast shipping
4/1/2020 8:30:24 AM

Super speeding shipping, even during the lockdown. Happy with the item I purchased.

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  • Didn't contact
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Brian P.
Ordered on 1/30/2020
HORRIBLE EXPERIENCE! SELLS FAKE PRODUCTS!
3/5/2020 7:31:41 PM

I bought a genuine battery but got an unbranded fake ! No manufacture branding anywhere on the battery. Arrived in a ziplock bag. I should have never tried it in my phone but I really needed my phone for my job! Well after installing it, the battery started smoking and my phone died..

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1 out of 2 people found this review helpful. Did you? 
Stephen V.
Ordered on 2/18/2020
PCI-E Network Card
3/4/2020 3:16:04 PM

The item was delivered on time and the card looks just like it was pictured. I am very satisfied. I would buy from again.

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0 out of 1 people found this review helpful. Did you? 
Gabriel M.
Ordered on 1/30/2020
FAKE BATTERY! NOT OEM AS ADVERTISED! FRAUD! BUYER BEWARE AND REPORT!!
2/5/2020 9:22:48 PM

Looks like I'm not the first person who got scammed by this seller. Read other buyer's Feedback about receiving FAKE products. I purchased an OEM battery and was sent a cheap no name knockoff that arrived without OEM packaging, but just in a plain orange envelope that didn't even have protection or padding.. This seller is swindling customers! After a very basic search of the name shown on the envelope, I was able to find the same company selling fakes and clones on a popular website know for selling counterfeit goods!! REPORT THIS SELLER HERE, AND TO AUTHORITIES OR THEY WILL CONTINUE TO GET AWAY WITH THIS SCAM!!

i4e Response:
Dear Gabriel M., The cell phone battery that you ordered is a new product in our inventory. In fact, you're the first customer that purchased one. Since your comments, we've suspended this item until further investigation. To lower the cost to you, the final user, the batteries are shipped directly from the distributor. We don't actually see every product, just the initial sample. However, we were assured by the provider that the product was original and the provider has a good reputation. We make every effort to ensure that the products that we sell are genuine. Most of them have embedded security features and are easily verifiable. That's not the case with every product though, not all of them have fraud prevention features and that's a challenge for most sellers, we're not the exception. We understand that you're upset with the item received. However, your comments go way too far and are just simply offensive and out of place. We have an excellent reputation that's self evident (5 eggs average rating and our metrics are among the best). Among your comments, you mentioned a past feedback from another customer regarding an Intel network adapter. As an explanation to you, those adapters have embedded security features and for us it's very easy to verify authenticity. If you look at our listings, you'll notice that all or most of the pictures show the security holograms that are precisely in place to prevent fraud. The customer that you mentioned wanted to keep the item and receive a refund. You shouldn't rush to judgment about situations for which you don't have first-hand knowledge. This could have been easily solved if you just contacted us in the first place. We still think that you have all the right to express your opinion, but you definitively don't have the right to make gross and general characterizations about our business. We pride ourselves on customer service and integrity and have over 12 years of good reputation to back it. It's always hard to be perfect, but with today's online commerce it's even more difficult and still we always strive to do right by our customers. We invite you to go to the authorities, at the same time we're forwarding this matter to our legal representation since we find that your comments are slanderous and defamatory. Like we said, you have all the right to express your opinion about your experience, but not to make gross and general mischaracterizations as we have our reputation to protect. Best Regards, Daniel Mancusi i4e Mancusi Comm., Inc.
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Tory J.
Ordered on 11/14/2019
Excellent!
11/21/2019 2:34:11 PM

Very accommodating seller, absolutely perfect in every way.

i4e Response:
Thank you for your feedback :)
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0 out of 1 people found this review helpful. Did you? 
Matthew C.
Ordered on 3/26/2019
Fake Intel NICs
4/1/2019 7:19:20 AM

Seller is providing fake Intel I350s, they are cheap Chinese knock-offs, not genuine Intel parts.

i4e Response:
We're sorry but buyer refused any meaningful way to verify his claim.
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1 out of 2 people found this review helpful. Did you? 
Rickey L.
Ordered on 1/24/2019
more versitle than I thought
2/7/2019 7:40:35 PM

The PCI card was more versitle than I expected; I was expecting to only be able to use either the e-sata function or the sata not one of each. This ended up making one expansion card in my case obsolete.

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0 out of 1 people found this review helpful. Did you? 
Justin S.
Ordered on 1/4/2019
Solid product
1/22/2019 4:58:56 PM

I need a eSATA port to feed data to an external hard drive in a housing. This was super easy to install, and the included driver worked the first time with Windows 10. I only use one of the four ports available through this device but it's nice to know I have expandability in the future. The BIOS immediately recognize what it was and now recognizes the hard drive plugged into it without any trouble.

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0 out of 1 people found this review helpful. Did you? 
 
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