Located in Portsmouth, New Hampshire USA, iNetSupply.com is renowned for providing first rate customer service and aggressive pricing. We are an independent distributor of name brand products. iNetSupply is in no way affiliated with most of the original manufacturers of the products we supply. We are however the exclusive USA Authorized Distributor of iNet Brand OEM GBIC’s and Transceivers. iNetSupply offers a full replacement lifetime warranty on all iNet transceivers.
iNetSupply.com selects it’s vendors carefully. Vendors are visited, vetted to be respectful members of their business community and required to agree to compliance with the following statement, "Seller (iNetSupply.com vendor) represents and warrants that the Goods are authentic and lawfully obtained. Seller represents and warrants that it has good and valid title to the Goods; and that there are no rights, claims, interests or remedies from third parties concerning the Goods." Most goods are sold in new retail factory sealed condition.
Doing business with iNetSupply.com means access to our extensive networking hardware inventory, and the best customer service in the business! Our sales staff has over 100 years of combined experience and is an extremely dedicated team. iNetSupply.com ships from our own multi-million dollar inventory, so you can be assured of quality at a fabulous value. Please check our prices against your current supplier, we know you will be pleased with our prices and service. INS offers depot warranty service on all products, regardless of manufacturers warranty, for a period that is equal to or longer than the standard manufacturers warranty. Please call us for details before you make your purchase. Please give us the opportunity to prove ourselves as your preferred vendor for all your IT needs.
iNetsupply.com and it's affiliates provide an independent procurement source for products offered on our e-commerce platforms. We are not an authorized agent of the manufacturer but do purchase from authorized agents worldwide. Many manufacturers choose not to support products procured outside their mandated channels. Please check with the relevant manufacturer regarding its limitations. Such products may not come with the standard manufacturer's warranty and they may not be covered by the manufacturer's standard technical support program. At minimum, iNetsupply.com supports all "New" products with a standard depot warranty for a period of time that is equal to or greater than the standard manufacturer's warranty period. Products can be returned for warranty service directly to our facilities. Please contact your representative if you have a warranty issue or further questions regarding warranty service.
For a FULL refund: The item must be unopened, unused and returned within 30-Days of Shipment.
If a product is returned as defective but is found to be in full working condition upon return a restocking fee will apply.
All items MUST be returned with all original packaging, manuals and accessories, or the return may be refused.
All returns will be accepted on a case-by-case basis.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.