Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We are a regular channel dealer of ASUS China Headquarters in Shanghai. We have many ASUS products with high cost performance. Any ASUS products can be inquired for. My email address is 631962601@qq.com and the Chinese mobile phone number is + 086 13761918225. facebook : q631962601@outlook.com

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6 Ratings (17% Positive) 

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On-Time
Delivery
50.00%
Product
Accuracy
33.33%
Customer Service
Satisfaction
25.00%
Richard K.
Ordered on 8/19/2021
would never use again
9/20/2021 4:50:28 AM

The board came in a plain package. No accessories, no manual, no back panel, no cables

  • Yes
  • No
  • Didn't contact
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Shar
Ordered on 8/19/2021
DO NOT ORDER FROM THIS STORE.
9/16/2021 6:03:56 AM

I would NOT recommend this store to anyone. I ordered a mobo, they printed a label and never shipped the product. I reached out after almost a month of waiting to wait another week for them to find the product, then tell me its actually defective. During this week they offered to refund me and asked me twice if I still needed it. Seriously? I ordered and paid for it, of course I need it. So after a month of my time wasted, I'm now waiting on a refund from this store. If you value your time, money, and sanity, go else where. This store doesn't care about you. Literally felt like a scam. What a joke.

  • No
  • No
  • No
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Flynski
Ordered on 7/21/2021
Not as described or pitured
8/18/2021 4:08:23 PM

The ordered motherboard arrived without SATA cables and with installation instructions in Chinese. QR code on instructions also resulted in Chinese language instructions

  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
duane s.
Ordered on 7/26/2021
Buyer beware!
8/16/2021 9:53:56 PM

If I could give them zero eggs I would. I tried and it wouldnt let me. I emailed them to ask for a delivery date. They reply with let me check. Two days go by with no reply. I email again. They reply with whats the order number?. I reply telling them the order number is in the subject line. I still give them the order number hoping Id get some info. No reply. I email again asking the same. Another day goes by and they reply please be patient. I ask them if its shipped yet and to please give me an estimated delivery date. They finally reply with well let you know. The item shipped 3 days AFTER the delivery date Newegg gave me. All in all it took almost a month to receive it after paying them almost $550. If you really want this item, I suggest giving your money to someone else. These guys are a joke. 0/10 never buying from them again.

  • No
  • Yes
  • No
3 out of 3 people found this review helpful. Did you? 
Donald H.
Ordered on 7/28/2021
Exemplary
8/14/2021 2:40:55 AM

When I explained that it was for a critical machine, the store rushed the order for me and shaved days off the shipping time. While DHL is STILL beating the hell out of their parcels, the motherboard was nevertheless intact. Thank you -very- much, Jerry's Store!

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/17/2021
Scam
8/13/2021 10:39:31 AM

Order wait it for almost a month and havent even received order it yet trying to get a refund back.

  • No
  • No
  • Didn't contact
3 out of 3 people found this review helpful. Did you? 
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