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6 Ratings (83% Positive) 

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On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Satisfaction
80.00%
Nathan T
Ordered on 5/3/2022
Waiting to hear back to resolve shipped DOA board
5/23/2022 2:34:55 PM

Waiting for seller to return contact regarding shipped board that is DOA. Board has been tested with 1600w EVGA PSU and 1200w Corsair PSU, separately. The board does not power.

juamfong Response:
Dear nathantufts1, I sent you an email yesterday to put forward debugging suggestions. Did you receive the email? If you still can't use it normally after debugging, you can apply for a refund. Thank you.
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Leif
Ordered on 4/13/2022
JuamFong was great to work with.
5/5/2022 10:49:32 AM

My motherboard was bubble wrapped, slipped into a plastic bag, and shipped overseas. When I received it, it was dead on arrival. The box was clearly compressed during transit and had wear marks both inside the box and on the plastic anit-static wrap around the motherboard. To confirm it wasn't an installer error (me), I brought it to Geek Squad, and they confirmed it was dead. After seeing the photos I took, and explained that both myself and Geek Squad did troubleshooting to confirm the motherboard was dead, Juam agreed to not only refund but also give me $20 towards the cost of Geeksquad diagnostic ($100). Although I've already purchased another MB from a US seller, after my emails with Juam, I would have to say his customer service was very good. I give four eggs out of five because the shipping method proved out to cause damage. He said he would take my suggestion to ship items in a box. Thank you

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Anonymous
Ordered on 3/10/2022
5/1/2022 7:42:41 AM

There were some issues with shipping of this item. It had arrived opened and rummaged through(we are assuming customs had looked through it). Due to my concern I have returned the item, not for any defects just a change of mind on my part. The seller was very nice and professional about the entire transaction. Would recommend for future purchases.

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BrazenEclipse
Ordered on 4/17/2022
It happens
4/29/2022 9:03:14 AM

Sadly after getting everything set up I found out after testing everything that the board I order was bricked. The motherboard box look worn, and some of the sticker were off. It look like someone bought it to test it and shipped it back. But due to how fast stuff get moved in and out it not hard to see a few item that should of been trash make it way back into a customer hands. They had it shipped out and to me with 1 day to spare. So I'm not mad I got a bad item it happens.

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Anonymous
Ordered on 4/15/2022
The delivery is very timely
4/27/2022 6:50:51 AM

This is a good product. I like it.

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Flyn S.
Ordered on 4/7/2022
The seller's service is very good and the logistics is also very fast
4/11/2022 1:10:42 AM

The product is packaged completely and easy to use, which meets my needs.

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