For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Inctel Technology Co.,Ltd (hereafter referred as "Inctel",) registered in HK and Mainland China, has been a high-tech enterprises engaged in the field of mini pc, thin client, cloud computing since 2008. It headquartered in Shenzhen, where it is known as "the smart manufacturing city".We have subsidiaries distributed in Beijing and Wuhan, as well as many joint partners in other countries, such as USA, Italy, Germany, Canada, Nigeria, and India etc

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22 Ratings (86% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

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On-Time
Delivery
90.91%
Product
Accuracy
90.91%
Customer Service
Satisfaction
80.00%
Tamer Z.
Ordered on 6/19/2021
Was apprehensive but quickly became pleasantly surprised...
7/2/2021 6:39:10 AM

So, when I first ordered from Partaker; I thought that my equipment would take a long time to arrive and that communication with customer support would be cumbersome. That is what many others suggested. I was very pleasantly surprised. I thought the i9 NUC that I ordered would arrive in 2 weeks or so; but it arrived extremely quickly and was here with 4 days. Usually, with distant sellers, they tend to be just hardware dumps and lack in customer services as they just buy bulk and sell cheaply. Again, I am very happy to say I was very satisfied with the customer services. First I bought an i7 model and then decided to change to an i9 model. I contacted their support and they resolved that issue quickly. The second communication with them was to ask for no OS installed and again, they complied and were very actively interactive. Most emails back and forth were within hours of each other. I will keep this reseller on my list of people to go to in the future.

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Larry H.
Ordered on 6/2/2021
Mini PC
6/13/2021 1:02:10 PM

Perfect for what I use it for

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Robert P.
Ordered on 12/11/2020
2/5/2021 7:40:23 AM

Very quite operation. Easy to install and configure. I use this computer to dual boot Windows and Linux Mint. Works like a charm.

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  • Didn't contact
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Randy R.
Ordered on 11/29/2020
Very fast shipping
1/22/2021 6:02:56 PM

The unit works very well from setup onward. Very nice product!

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  • Didn't contact
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Masood A.
Ordered on 11/13/2020
Excellet
12/13/2020 2:28:02 PM

Thank you for your support!

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Alice D.
Ordered on 10/12/2020
Seller was very pleasant to deal with
10/27/2020 11:29:45 AM

Responded reasonably to my inquiry. System was delivered in about 5 days - remarkable since it came half way around the world. Will do business with them again in the future.

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1 out of 1 people found this review helpful. Did you? 
John J.
Ordered on 9/13/2020
System showed up late, tracking data was completely inaccurate.
10/10/2020 1:19:40 PM

I was charged for this system a few days after placing the order. I then checked in on the delivery tracking occasionally. When 2 weeks had passed from the date of being changed and the tracking system still showed a status of "Label Printed, Waiting for Carrier Pickup" I got concerned. I contacted the seller about the situation, and was told that the package had been held up in customs. The seller also told me that they would check more closely into the situation and contact me with more specific information. They never followed up. Another week went by. I was about to contact the seller again, when the package arrived. I was surprised by this because I hadn't gotten any tracking updates so I went and checked the tracking info again. The status was still unchanged. I am pleased that the system I ordered arrived, but the experience of being charged then not getting the package until over 3 weeks later with no good information about why the delivery was delayed was a very unnerving experience.

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4 out of 5 people found this review helpful. Did you? 
Christopher R.
Ordered on 8/28/2020
Wow that was fast!
9/21/2020 6:47:02 AM

Very quick delivery, thought it was going to take longer, what with the whole covid thing on... Apparently not.... They delivered a great product at an amazing speed

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1 out of 1 people found this review helpful. Did you? 
Mike V.
Ordered on 6/22/2020
Fanless Mini PC intel i7 Haswell
7/10/2020 2:52:54 PM

Delivery was so fast it came on time I'm so surprise and when I try to open and plug it in it run smooth and everything was great. I'm really satisfied and will recommend to everyone. Great Seller and I'll give you my 👍.

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1 out of 1 people found this review helpful. Did you? 
Mathew M.
Ordered on 12/7/2018
Nice SSF product for a good price
1/9/2019 7:48:27 AM

I purchased this SSF as the hardware for my Sophos UTM firewall and works great

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1 out of 1 people found this review helpful. Did you? 
Butch B.
Ordered on 9/30/2018
Bad service slow response
10/29/2018 3:26:17 PM

Unit dead in Box, everything installed to make this bare bones unit work still would not fire troubleshooting shows CMOS batter was 2.5 volts, further testing one end of CMOS battery solder pad completely lifted from board. visual inspection shows may cold solder joints I am an experienced Electrical engineer and almost never give bad reviews. In this case I've had to tell Partaker that the unit was dead in the box and its been seven days with no response on the 2nd email

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4 out of 4 people found this review helpful. Did you? 
Andy B.
Ordered on 9/5/2018
Good vendor
9/22/2018 4:56:33 AM

One of the very few third party vendors left on NE that i still shop with or would recommend. Quick delivery, good product & price.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Andy B.
Ordered on 7/25/2018
Excellent Vendor, Shipped very quick
8/18/2018 7:21:37 AM

Shipped very quick and for FREE on my items. Everybody loves free right. Received first order, From China - in 6 days and second order in 5. Its refreshing finding a good professional vendor these days

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
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