building high end customized laptop and desktop systems for gamers, engineers, graphic designers, scientists, and anyone with the need for a powerful and mobile computing solution.
FAQ: Q: What is status of my order? When will I receive my order?
A: We deliver orders for laptops within 5-7 working days. Your estimated lead time will be provided to you at checkout at time of shipping method selection. Please contact us if you have any questions about our lead times and how we can best deliver per your schedule.
Q: Why is there a long lead time for laptop orders?
A: Most laptops we sell on Newegg are customized and will require time to build to spec and QC.
Q: What is your return policy?
A: Please find our return policies below in the "Returns Policy" tab
Q: How do I request a return of my order?
A: If you are dissatisfied with your product in any way, we accept returns within 30 days of receipt Please contact us with the reason for the return and we will respond to your request as quickly as possible.