At premiumgoods, we understand you have many choices when it comes to online shopping, but we work hard to stand apart from the rest. All of our products are original and high quality at the best possible prices. We offer an unheard of 60 day return policy, normally ship items the same or next business day after payment is received and respond to inquiries promptly. Enjoy!
premiumgoods Store
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Return Policy
About Us

RETURN POLICY

Merchandise must be returned in new condition with manufacturer's packaging, product documentation and tags otherwise a restocking fee may apply. Return postage cost is the customer's responsibility. We make every effort to avoid assessing restocking fees.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
60Days
Replacement
Within
60Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
60Days
Replacement
Within
60Days
Restocking
Fee
15.00%