Please email us directly for RMA service and other inquiries. Phone may not be answered.
Email: shenchengfeng2020@163.com
Working time: GMT+8 (PST+16) 9:00-18:00, Monday to Friday.
( shen cheng feng mao yi you xian gong si) is an online e-commerce driven business, we offer a large inventory of high quality computer accessories and tablet case.
We offer quality products at competitive prices, providing knowledgeable and friendly customer support.
We strive to bring our customer the best online shopping experience possible.
We offer the best prices doesn't mean we skip on our customer service.
* Notice: we will cover all international tax for you. *
** Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP. Thank you.**
*** If you are going to request an RMA, please take a picture of the product and email us. We will respond within 24h. Thank you. ***
**** If your order doesn't delivery within the promised time frame (8-15 Business days for economy shipping / 5-7 Business days for standard shipping / 3-5 Business days for expedited shipping), we will refund your shipping fee or reimburse you partially if shipping is free. ****
We will cover the return shipping fee if the return reason is DOA (Need pictures or other proof emailed to us). Return to US address not China.
About FEEDBACK:
* PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK. (Leaving negative feedback can't solve any problem.) *
We have a professional service team here ready for you.