Easy to assemble, comfortable, very pleasing lounges. Recommend highly

Purchased a planter with trellis from VidaXL on NEWEGG and am very pleased with the product and the product delivery. The price was resonnable and the product was delivered ahead of time in prerfect condition.

Only order from this seller if you can wait for the item. Item was supposed to be shipped 4/16 and didnt ship until a week later. Contacted seller with no response. Newegg contacted seller also due to delayed response. While item arrived, legs were scratched, leather cover is very cheap feeling, base doesnt sit level. While it does look like the picture, I expected better quality for the price.

Received missing parts

I saw this artificial banana leaf tree elsewhere for a lot more money, I was worried uf it would look cheap but I am more than happy with it, it is very well made and it looks very realistic! It arrived quicker than expected too.

Everything was great except I cant even put the thing together! The part that is supposed to hold the whole thing together is too small.

I was so disappointed, the product was shipped without any protective packaging inside the cardboard box. Needless to say, it arrived damaged and I sent it back in the same damaged box and I never heard from VidaXL after numerous attempts and never heard back from Newegg regarding this matter. The automated customer service emails that come to me in the middle of the night are encrypted, I have responded and no one communicates with me. The customer service department must be offshore.

Delivery was super fast and all the pieces were accounted for. The bench looks amazing.

When the desk arrived for my daughter it was very damaged in many places. We returned it and still have not received its replacement or even correspondence about despite several emails. Difficult to find a phone number and yet we still wait for the product with our money taken from the bank for it.

I really love this saddle cabinet! It's so cost-effective compared to all the other options out there. It's not perfect though. You won't be able to hang bridles on the inside of the door, they just won't fit with your saddle really. The saddle has to be kinda squeezed in, you have to be careful not to scratch your saddle going in and out. I put lots of command strip hooks on the outside to hold my bridle, breastplate, and girth, and more hooks on the other side to hang a horse boot organizer, that works out so good. Tall boots will fit in the inside under your saddle. My helmet fits in the inside shelf along with a bin for necessities. It came dented in some places, like other reviews said, so I expected that and didn't mind as long as I could still put it together despite the dents, and I could. The door handle has to be messed with to get it to completely shut to lock but it's not a big deal. For how cheap it is compared to other options, I really like it, it can be easily personalized to organize everything you need to store in it. I put a cute jumper monogram sticker on it and it looks pretty cute haha As for the seller, I didn't need to contact them for anything, but the item came fast.

This was not electronics purchase of home decor, best price on internet for same item

I would highly recommend Newegg for their fast shipping and quality products!

I had to dispute the charge with my credit card company since the seller didn't provide a refund as promised after I returned the defective item. STAY AWAY from this company!!

Item arrived with Globe upside down (only installs one way, could not reverse it). Decals also coming off. Returned item as instructed but still waiting for replacement - it was received a week ago but I have not had any notice of the replacment being shipped.

So the color is nice and bright, the frame looks pretty sturdy, However, the fabric, though it does look pretty strong, presents some frailing, the stitching could use some improvement, and the facial opening system is a disappointing joke! You would have to have a head as big as Frankenstein to be able to actually use it! The spongy foam blocks are cheap and useless because the velcro strips are too far from the opening. I'm a bit disappointed, but I will keep it just because of the deal I got with a promotional coupon and the fact that I don't want to spend money to send it back.

Had some pot damage from shipping as expected, beautiful good looking trunk you will have to work at separating the leaves. Overall a good purchase.

TRIED TO CANCEL ORDER SAME DAY AS PLACED BUT WAS TOLD IT COULD NOT BE DONE. NEEDED TO REFUSE DELIVERY INSTEAD. NOT CONVENIENT......

Cannot get them to cooperate about this return. We tried to cancel within hours and told 3 days later that it was shipping and nothing they could do. Every time it’s a different person responding and some of the workers have no idea what’s going on. Now I’m trying to set up the return and they can’t even do that. Again a new person each email and some of the reps entire email will be “refer to last email” clueless and horrible service. Hopefullly I can up this to 2/5 star if they actually get their act together to setup the return. Don’t deal with them unless you 100% know there is no chance you need to contact their service cause it’s bad.

Best price on item across the Internet sellers. Item was well packaged and all pieces needed for assembly were included. Item is beautiful and exactly as described. No negative surprises. Positive surprise was how quickly it was delivered. Would definitely recommend this seller.

no directions combined 3 orders in pieces return is taking weeks