Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We supply many high quality electronics with competive price, such as computer accessories, laptop parts, MP3/4/5, Tablet PC & accessories , game controllers, phone accessories, home electronics, and so on. Our goal is to provide high quality luxury products at affordable prices. We are able to accomplish this by sourcing products directly from the factories that produce these items and offer them to you at very deep discounts.

Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.
Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us.

About Shipping
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 3~7 business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in very short time.
Note: Since there is time difference please contact us through Newegg message
Email: pinkvoo@hotmail.com
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

Feedback
Returns Policy
39 Ratings (51% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
53.85%
Product
Accuracy
64.10%
Customer Service
Satisfaction
52.17%
Zachary C.
Ordered on 8/24/2020
Worse seller I have ever dealt with
9/3/2020 6:58:18 AM

Have contacted them twice with no response

  • No
  • No
  • No
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Dave F.
Ordered on 6/16/2020
Two day delivery my mother's great behind
7/15/2020 7:53:10 PM

RMA'd on receipt. Tried to cancel. Zero mother droppings given.

  • No
  • No
  • No
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Raymond J.
Ordered on 6/3/2020
Customer Service support out performs Warehouse Shipping
7/2/2020 3:07:30 PM

This company's Customer Service support totally out performed its Warehouse Shipping. Prompt communication with buyer provided constant updates as to their actions to resolve the issue. In all, a high rate of resolve was put forth by their Customer Service in the shortest amount of time. Even though current World conditions greatly degraded shipping conditions, the item purchased wasn't confirmed by the company's Warehouse Shipping Quality Assurance to have been shipped. Once this particular process is strengthened to verify correct item(s) is/are pulled, prepared for packaging and shipment before leaving their facility, it will give buyers a more positive feeling of satisfaction.

  • No
  • No
  • Yes
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Jordan K.
Ordered on 4/21/2020
Aggressively accommodating
5/21/2020 9:36:37 AM

Expect to get more than you bargained for. For a couple days you might feel bad about this.

  • Yes
  • Yes
  • Didn't contact
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Melanie M.
Ordered on 4/15/2020
Not yet recieved
5/14/2020 7:12:51 PM

I ordered on april 15th. Still says label created. So I have no idea what item looks like or is any good.

  • No
  • No
  • No
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Michael M.
Ordered on 4/12/2020
5/11/2020 4:20:51 AM

I read up to 14 days for delivery, today one month and no product in my hand ?

  • No
  • Yes
  • No
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John M.
Ordered on 3/1/2020
poor audio quality
4/2/2020 9:31:27 AM

I wound not recommend this headset. Audio quality in the earpiece is very thin and distorted at higher volume.

  • No
  • Yes
  • Didn't contact
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Nelson L.
Ordered on 2/24/2020
I ordered this over a month ago and I still have not received the item.
3/24/2020 8:52:53 AM

ordering from Newegg was the biggest mistake I have ever made. I made several attempts to cancel my order after not receiving it for over a month. So far, no response. Even my chat sessions failed to resolve the issues because the chats were either closed before resolution and there has been no follow-up.

  • No
  • No
  • No
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murat a.
Ordered on 2/14/2020
never received item
3/17/2020 5:29:04 AM

never received the product ordered. 35 days and counting... tracking info not available. what a waste of time.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
S H.
Ordered on 1/24/2020
No parts
2/26/2020 6:14:49 AM

Ordered 1/24/2020 Nothing yet. USPS tracking status Pre-shipment

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 1/17/2020
Delivered to the wrong address
1/27/2020 1:26:24 PM

Didn’t use my full address given on my account.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Eric H.
Ordered on 12/7/2019
1/8/2020 3:25:40 AM

This item worked one time only. I wouldn't recommend this to anyone. The instructions were very poor.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
cameron h.
Ordered on 12/3/2019
12/28/2019 11:15:54 AM

after 20 days and still have not received item

  • No
  • Yes
  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 11/29/2019
No response
12/2/2019 8:41:17 AM

I have been sent a message for cancel the order but the seller didn’t respond anything or ignore my message and still sending the packages.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 8/22/2019
9/23/2019 7:18:41 AM

i would recommend - great price - timely arrival - works as described

  • Yes
  • Yes
  • Didn't contact
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Ross H.
Ordered on 8/25/2019
Poor sales.
9/22/2019 5:28:59 PM

Sold me a power supply. In the picture of what was supposedly offered was female to male power cord that is suppose to go between the power supply and the wall outlet. It did not come with the pictured power cord.

  • Yes
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
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