SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Tianzhi Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Tianzhi
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Feedback
Returns Policy
18 Ratings (6% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

Product
Accuracy
11.11%
Bryan R.
Ordered on 8/5/2020
Apparently a scam seller. Had to make a claim to get a refund
9/10/2020 9:03:44 AM

Looks like they shipped one to get a review (or bought it themselves) and, then started taking people's money and not shipping. The symptom: your order never gets out of "label created" state. Avoid the seller, but they will be back with a new name :-(

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tAc ..
Ordered on 8/5/2020
Never Came
9/5/2020 10:03:43 AM

Do not recommend, my item was supposed to come 2 months ago and it never came. I emailed them, never answered. Very bad and I want my money back.

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Bryant R.
Ordered on 8/4/2020
Do not trust.
9/5/2020 8:22:34 AM

Seller said they shipped it out. It’s been over a month and it has not updated at all. They do not respond to emails. Stay far away!

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Lyle J.
Ordered on 8/5/2020
Never shipped
9/3/2020 7:51:19 PM

they never shipped the product and when I asked them about it they said they were out of stock and would give me a full refund. Well they never did so I had to file a claim against them to get the refund. This isn't how anyone does customer service and I am very disappointed in how they conducted themselves.

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Michael C.
Ordered on 8/5/2020
Very Bad
9/1/2020 7:46:40 AM

I still have not received my order. I emailed seller and have got no reply.

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Michael C.
Ordered on 8/5/2020
Terrible, terrible, terrible, just terrible, probably a fraud
8/31/2020 9:25:32 PM

never sent the product, never responded to messages.

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Cooper S.
Ordered on 8/4/2020
Terrible
8/31/2020 7:34:24 AM

Item didn’t have tracking so I didn’t know where it was and it didn’t even gone when it was supposed to, it just didn’t come. I didn’t get my package and getting a refund from Newegg has been a nightmare.

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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 8/5/2020
Prints the shipping label right away, does not send product.
8/31/2020 2:01:42 AM

Prints the label and a month later still nothing. No communication. Reason I left NewEgg.

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Anonymous
Ordered on 8/4/2020
Terrible seller
8/28/2020 6:15:04 PM

Never shipped my order. After 2 weeks I contacted them and they told me they are out of stock, why waiting two weeks to let me know you are out of stuck!!!!!!! Terrible experience

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Anonymous
Ordered on 8/4/2020
8/23/2020 8:42:09 AM

had ordered an item on the 6th of August and was told it would come on the 21 and all it says on the progress of it is “label created”. They have also not responded to anything that I have sent them pertaining to the subject. If anybody can help please do.

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Austin N.
Ordered on 8/5/2020
8/22/2020 11:29:54 AM

I would not recommend this seller at all. They "shipped" my part out to my address when it was out of stock. I do not trust them at all. I been fighting for days to get my refund and still no luck.

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3 out of 3 people found this review helpful. Did you?
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