Top Greener Inc is a California based high-tech company that provides residential, commercial and industrial customers the solutions to light control, energy management, home automation and home improvement. Our products category includes USB Charger Receptacles, Home Automation, Dimmers, Sensors, Timers, LEDS, Floor Box, Wall Plate, Switches, Receptacles and Fan Speed Controls. Great quality, Innovated design, Cutting Edge Technology, great prices and premium customer service won us thousands of good reviews in multiple marketplaces. With strong High-tech development and manufacturing background, we are focused on applying new technology to improve our product performance. TOPGREENER, Smart Living-Tech!
Customer service is our priority, we ship orders within 1 business day.
- Returns Policy
Merchandise may be returned (in original packaging and in new, unused condition) within 30 days of receiving your order. Please contact us to get a Return Merchandise Authorization Number (RMA) before you return your item(s). After receiving your RMA number, please clearly label your package or shipping label with the RMA number.
If you have any other questions, please feel free to contact us. We will be happy to help you.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.