UpgradeXperts specializes in computer upgrades for all major brands such as Seagate, Western Digital, Hitachi, IBM, Intel, HP, Dell and many other manufacturers. We are your one source for all Server, Workstations, Desktop and Laptop upgrades. Our goal is to provide all customers with a great Customer Service.

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46 Ratings (91% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
91.43%
Product
Accuracy
94.29%
Customer Service
Satisfaction
94.12%
David L.
Ordered on 6/4/2020
Power Supply Saves Day
6/19/2020 3:03:57 PM

Thanks Eggheads!

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Jerry E.
Ordered on 3/20/2020
Western Digital 500Gb SataIII drive
4/4/2020 1:53:21 PM

Ordered as a replacement drive for a failed. No problems with replacement

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  • Didn't contact
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Vincent A.
Ordered on 11/21/2019
12/9/2019 1:39:21 PM

Quick delivery for this item, which was just as described--although rather pricey for a used proprietary power supply for an obsolete computer...

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  • Didn't contact
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William B.
Ordered on 5/21/2019
They got me spinning again.
6/6/2019 4:18:06 PM

I have an older laptop computer and my cd/dvd drive went bad. Like always just at the wrong time. So got on newegg and typed in my part number and found just what i needed. The deivery time frame was very good and I knew I would receive a tested and working part for my ailing computer. Thanks all.

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  • Didn't contact
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troy m.
Ordered on 3/26/2019
2 TB hdd
4/2/2019 12:53:45 PM

fast delivery packaging was better than what i got from newegg will buy from them again.

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  • Didn't contact
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JOHN T.
Ordered on 7/6/2018
They will get it right no matter what it takes
9/5/2018 7:02:13 PM

After some shipping issues(Not their fault) The got me my drive and refunded the shipping . These Guys will do the work to get the job done. Highly recommend.

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Steven B.
Ordered on 7/30/2018
1/2 the price of everyone else.
8/16/2018 12:39:57 PM

Fit perfectly and for the price - I bought 2 of them. Arrived quickly and was very well packaged.

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Gary K.
Ordered on 4/1/2018
This DVD drive is OK for installing software and listening to music
4/18/2018 5:01:12 PM

The drive came in a well packed box and was in good condition. It arrived on or ahead of time (less than a week by regular shipping). It works with the drivers included in Windows 10. Be aware that is not supported by HP any more so don't believe the Light Scribe feature is functional with Windows 10. I use a DVD drive to install software mostly or burn an occasional DVD and it seems to work fine for that.

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Owen C.
Ordered on 10/29/2017
Very Satisfied
11/13/2017 2:35:39 PM

The product was shipped fast and packaged very well. I was very satisfied with the product and packaging. I would recommend it to anyone.

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Rizwan R.
Ordered on 9/7/2017
The hard drives arrived very late
9/23/2017 2:15:38 PM

No communication of tracking info or why the product was shipped so late

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  • Didn't contact
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Michael d.
Ordered on 7/3/2017
very poor customer service and item was wrong.
7/10/2017 8:50:48 PM

Very poor customer service and item was wrong / mislabeled. They said they would cancel the order before it even shipped and did not. The item has been returned unopened and I still have not received a refund yet.

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J. L.
Ordered on 5/30/2017
Quick and Correct
6/14/2017 12:43:14 PM

Highly recommend this seller. The product was exactly what we needed, we needed it quickly and we got a good price, quick shipment and the drives were exactly as offered. AAAA+++

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  • Didn't contact
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Kenneth T.
Ordered on 4/24/2017
Great
5/9/2017 5:42:33 PM

Would definitely recommend this seller and or do business with again

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  • Didn't contact
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Jack M.
Ordered on 3/28/2017
Ordered wrong item, replacement was simple.
4/13/2017 8:55:01 AM

Customer service was a breeze, would recommend.

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Gerald P.
Ordered on 3/18/2017
They were punctual
4/4/2017 4:58:10 PM

They were promt. I have used them before with the same results.

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  • Didn't contact
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Albert M.
Ordered on 3/16/2017
Upgrade harddrive and replace burner
4/4/2017 4:34:45 PM

It is always a pleasure doing business with Newegg

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Tracy P.
Ordered on 10/4/2016
very reliable information given
10/7/2016 12:52:29 PM

Seller was very helpful in finding the exact refurbished mother board that I needed. Contacted me a number of time to ensure correct replacement was sent to me.

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