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VANTRUE

Life is a special adventure. At Vantrue, we love to get outside and play, and we cherish every breath of life on the road. We are committed to provide outdoor gear that really means in your life on the road, whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products, and the trails, slopes and waterways where we play, and our stories on the way.


Customer Service
We stand behind everything we sell with a 100% satisfaction guanrantee, and our team is constantly improving upon its products and operations to deliver the best experience to its valued customers. If you are sure how to get your Vantrue product to work properly, contact us with no hesitation for quick solutions. Every customer contact will be issued within 24 hours, no matter in work day or holiday. If you are not satisfied with your Vantrue purchase, you can return the product for a replacement or refund. We provide a 12-month warranty for quality-related issues, and take care of all quality-related issues with a replacement or full refund.

Limitations
• Our returns and exchange service is limited to all purchases made from Vantrue. If you purchased through a different retailer, please contact them directly.
(Unauthorized reselling of Vantrue products is prohibited.)
• Warranty-related shipping costs can only be covered in the country of purchase.
If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.
Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.

  • Feedback
  • Returns Policy
On-Time
Delivery
93.61%
Product
Accuracy
93.21%
Customer Service
Satisfaction
86.77%
676 Ratings (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 206
Carl N.
Ordered on 12/17/2019
very good 1/2/2020 7:33:08 PM
I would recommend to other people
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/29/2019
Camera works but it arrived a mess 12/18/2019 5:35:44 AM
There were greasy finger prints all over the camera and power cable. It took about 15 mins to fully clean it.

Other than that the camera works as expected.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Ferdinand H.
Ordered on 11/30/2019
12/16/2019 7:01:05 AM
Great. No complain
  • Yes
  • Yes
  • Yes
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Hakim J.
Ordered on 11/30/2019
Weird box 12/16/2019 5:11:08 AM
The item looks like a rip off. Not sure where they got there stock from but it looks fake off hand.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
AN L.
Ordered on 11/29/2019
12/15/2019 6:30:07 PM
Item described and fast shippment.
  • Yes
  • Yes
  • Yes
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Stephen B.
Ordered on 11/23/2019
Great 12/10/2019 5:04:42 AM
Product was as described and packaged nice. Arrived undamaged. Works as expected.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
HARVEY W.
Ordered on 11/22/2019
12/9/2019 5:48:53 PM
I wish it's not a UPS Delivery.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
ERIC R.
Ordered on 11/22/2019
New Buyer 12/9/2019 2:03:51 PM
Reluctant, as I've never bought from this site, I must admit......why have I waited so long!

Fantastic service, pricing, along with quick shipping. This will be the first site I visit moving forward.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 11/29/2019
12/6/2019 7:08:59 PM
A+++ thanks
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Luis F.
Ordered on 11/21/2019
Smooth experience 12/6/2019 3:26:05 PM
Product just as described. Good Price. Fair delivery time speed. Warranty was extended to 18 months after product registration. Just waiting for my Free GPS mount offer to arrive in the mail to make the whole shopping experience outstanding (fingers crossed).
  • Yes
  • Yes
  • Didn't contact
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Joann Z.
Ordered on 11/17/2019
Never received item 12/3/2019 5:07:34 PM
Item stated it was delivered. Never received it. Put a claim through but now it’s out of stock So now I’m getting a refund. Very upset since this was a Christmas gift and it was the cheapest place to purchase this item. I have never had this happen before. I just wish Newegg would have given me the option to still receive item at the discounted price when it came back In stock. Instead I was told I would just get a refund.
  • No
  • No
  • No
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Fred B.
Ordered on 11/15/2019
Good Camera 12/2/2019 8:37:10 PM
Has better picture and sound than the old Vantrue. You can read license plates.
  • Yes
  • Yes
  • Didn't contact
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bill s.
Ordered on 11/2/2019
Very good product... 11/27/2019 10:06:30 PM
For the price I couldn't go wrong...
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Jonathan T.
Ordered on 3/29/2019
Not reliable! 11/22/2019 2:44:56 PM
This device after a few months would either turn off or stop recording. I contacted vantrue several times and was told to either "charge it" or "buy a new micro sd card". Honestly its just a piece of junk.
  • Yes
  • No
  • No
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Jorge G.
Ordered on 11/4/2019
Works good 11/19/2019 2:14:11 AM
Works great. Only had it 1 month. Video is top notch
  • Yes
  • Yes
  • Didn't contact
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Wes R.
Ordered on 10/30/2019
11/13/2019 4:04:42 PM
Buying this dashcam through Newegg went very well, no problems at all. As for the dashcam, it looks and feels like it is a high quality product, very well built. It was also packaged very well in order to prevent any damage to the product.
  • Yes
  • Yes
  • Didn't contact
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David C.
Ordered on 11/6/2019
Just like it should be done! 11/11/2019 11:23:29 AM
Received my item in a timely manner. This is my second purchase of this item and I love it.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Daniel G.
Ordered on 10/24/2019
Fantastic 11/7/2019 4:40:37 PM
Highly recommend seller and highly recommend dash cam.
  • Yes
  • Yes
  • Didn't contact
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Bikramjit M.
Ordered on 9/30/2019
My new store to do shopping ! 10/15/2019 11:51:46 AM
Great price$ !!!
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 9/24/2019
my issue was mostly with the time it took to get here 10/9/2019 4:59:35 AM
I was supposed to receive this on a Monday, but it finally came 2 days later on Wednesday of that week. With the item, the buttons don't all do what the book says they do (hit up+down+ok to set time, hold the triangle to set parking mode) but apparently hitting power quickly while camera is on brings you to the menu for setup (still haven't figured out actual parking mode). It's not a bad little camera, I just wish the book that comes with it was helpful and it would have came when it said it was coming.
  • No
  • Yes
  • Didn't contact
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of 11
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